{"id": "95eff66", "room": "a0141f0", "text": "Supervisors are measured on dispatch time and nothing else", "url": "https://truecauses.org/c/a0141f0/95eff66-supervisors-measured-dispatch-time", "json": "https://truecauses.org/c/a0141f0/95eff66.json", "embed": "https://truecauses.org/embed/a0141f0/95eff66", "room_url": "https://truecauses.org/d/a0141f0", "question": "Why are deliveries late?", "kind": "barriers", "relation": "significantly influences", "source": "walkthrough", "demonstration": true, "room_is": "a walkthrough with stand-ins — a demonstration, not a finding", "stands": false, "stage": 6, "sealed": true, "root": false, "shortlisted": true, "leads_to": ["1674e8b"], "comes_from": [], "links": [{"pair": "15b2dca>95eff66", "role": "effect", "other": {"id": "15b2dca", "text": "We measure errors per order, so a bigger order hides more mistakes", "url": "https://truecauses.org/c/a0141f0/15b2dca-measure-errors-bigger-hides-mistakes"}, "verdict": "no", "by": "panel", "votes": {"yes": 3, "no": 11, "abstain": 0}}, {"pair": "1674e8b>95eff66", "role": "effect", "other": {"id": "1674e8b", "text": "A short pick is recorded as complete so the line keeps moving", "url": "https://truecauses.org/c/a0141f0/1674e8b-short-pick-recorded-complete-moving"}, "verdict": "no", "by": "panel", "votes": {"yes": 0, "no": 14, "abstain": 0}}, {"pair": "4efe215>95eff66", "role": "effect", "other": {"id": "4efe215", "text": "New staff copy bad habits from old hands", "url": "https://truecauses.org/c/a0141f0/4efe215-staff-bad-habits-hands"}, "verdict": "no", "by": "panel", "votes": {"yes": 2, "no": 11, "abstain": 1}}, {"pair": "523cbd6>95eff66", "role": "effect", "other": {"id": "523cbd6", "text": "Small errors are hidden to avoid blame", "url": "https://truecauses.org/c/a0141f0/523cbd6-errors-hidden-avoid-blame"}, "verdict": "no", "by": "panel", "votes": {"yes": 0, "no": 14, "abstain": 0}}, {"pair": "55d7a7f>95eff66", "role": "effect", "other": {"id": "55d7a7f", "text": "Peak-hour load exceeds planned capacity", "url": "https://truecauses.org/c/a0141f0/55d7a7f-peak-hour-load-exceeds-planned-capacity"}, "verdict": "no", "by": "cross-group", "votes": {"yes": 6, "no": 20, "abstain": 3}}, {"pair": "8f49025>95eff66", "role": "effect", "other": {"id": "8f49025", "text": "Two products with almost the same code sit on the same rack", "url": "https://truecauses.org/c/a0141f0/8f49025-products-code-sit-rack"}, "verdict": "no", "by": "panel", "votes": {"yes": 2, "no": 12, "abstain": 0}}, {"pair": "95eff66>15b2dca", "role": "cause", "other": {"id": "15b2dca", "text": "We measure errors per order, so a bigger order hides more mistakes", "url": "https://truecauses.org/c/a0141f0/15b2dca-measure-errors-bigger-hides-mistakes"}, "verdict": "no", "by": "panel", "votes": {"yes": 3, "no": 10, "abstain": 1}}, {"pair": "95eff66>1674e8b", "role": "cause", "other": {"id": "1674e8b", "text": "A short pick is recorded as complete so the line keeps moving", "url": "https://truecauses.org/c/a0141f0/1674e8b-short-pick-recorded-complete-moving"}, "verdict": "yes", "by": "panel", "votes": {"yes": 12, "no": 2, "abstain": 0}}, {"pair": "95eff66>4efe215", "role": "cause", "other": {"id": "4efe215", "text": "New staff copy bad habits from old hands", "url": "https://truecauses.org/c/a0141f0/4efe215-staff-bad-habits-hands"}, "verdict": "no", "by": "panel", "votes": {"yes": 3, "no": 11, "abstain": 0}}, {"pair": "95eff66>523cbd6", "role": "cause", "other": {"id": "523cbd6", "text": "Small errors are hidden to avoid blame", "url": "https://truecauses.org/c/a0141f0/523cbd6-errors-hidden-avoid-blame"}, "verdict": "no", "by": "panel", "votes": {"yes": 3, "no": 11, "abstain": 0}}, {"pair": "95eff66>55d7a7f", "role": "cause", "other": {"id": "55d7a7f", "text": "Peak-hour load exceeds planned capacity", "url": "https://truecauses.org/c/a0141f0/55d7a7f-peak-hour-load-exceeds-planned-capacity"}, "verdict": "no", "by": "panel", "votes": {"yes": 1, "no": 13, "abstain": 0}}, {"pair": "95eff66>8f49025", "role": "cause", "other": {"id": "8f49025", "text": "Two products with almost the same code sit on the same rack", "url": "https://truecauses.org/c/a0141f0/8f49025-products-code-sit-rack"}, "verdict": "no", "by": "panel", "votes": {"yes": 2, "no": 10, "abstain": 2}}, {"pair": "95eff66>ca96c74", "role": "cause", "other": {"id": "ca96c74", "text": "Picks are wrong often enough that customers now check every pallet", "url": "https://truecauses.org/c/a0141f0/ca96c74-picks-wrong-customers-check-pallet"}, "verdict": "no", "by": "panel", "votes": {"yes": 2, "no": 11, "abstain": 1}}, {"pair": "95eff66>f04aada", "role": "cause", "other": {"id": "f04aada", "text": "Overtime is the normal way we finish a week, not the exception", "url": "https://truecauses.org/c/a0141f0/f04aada-overtime-normal-finish-week-exception"}, "verdict": "no", "by": "panel", "votes": {"yes": 1, "no": 12, "abstain": 1}}, {"pair": "ca96c74>95eff66", "role": "effect", "other": {"id": "ca96c74", "text": "Picks are wrong often enough that customers now check every pallet", "url": "https://truecauses.org/c/a0141f0/ca96c74-picks-wrong-customers-check-pallet"}, "verdict": "no", "by": "panel", "votes": {"yes": 2, "no": 12, "abstain": 0}}, {"pair": "f04aada>95eff66", "role": "effect", "other": {"id": "f04aada", "text": "Overtime is the normal way we finish a week, not the exception", "url": "https://truecauses.org/c/a0141f0/f04aada-overtime-normal-finish-week-exception"}, "verdict": "no", "by": "panel", "votes": {"yes": 1, "no": 12, "abstain": 1}}], "atlas": {"id": "n4fd374f4e08c39e4", "url": "https://truecauses.org/atlas?q=Supervisors%20are%20measured%20on%20dispatch%20time%20and%20nothing%20else"}, "note": "a group’s judgement, not a measurement. Demo room", "attribution": "Causal map: True Causes, https://truecauses.org/d/a0141f0"}