{"id": "7d17d58", "room": "b3bc98a", "text": "The chat bot deflects the easy questions and mangles the hard ones", "url": "https://truecauses.org/c/b3bc98a/7d17d58-chat-bot-deflects-easy-questions-mangles", "json": "https://truecauses.org/c/b3bc98a/7d17d58.json", "embed": "https://truecauses.org/embed/b3bc98a/7d17d58", "room_url": "https://truecauses.org/d/b3bc98a", "question": "Why do complaints keep rising while the product improves?", "kind": "barriers", "relation": "significantly influences", "source": "walkthrough", "demonstration": true, "room_is": "a walkthrough with stand-ins — a demonstration, not a finding", "stands": false, "stage": 6, "sealed": true, "root": false, "shortlisted": false, "leads_to": [], "comes_from": [], "links": [], "atlas": {"id": "n63062936c418d2cd", "url": "https://truecauses.org/atlas?q=The%20chat%20bot%20deflects%20the%20easy%20questions%20and%20mangles%20the%20har"}, "note": "a group’s judgement, not a measurement. Demo room", "attribution": "Causal map: True Causes, https://truecauses.org/d/b3bc98a"}