True Causes
EN

ATLAS · A CLAIM AND WHERE IT CAME FROM

People wait hours in a corridor before anyone sees them

Raised in 3 rooms

Why is the emergency department always behind?
Why does A&E make people wait for hours?
Why are waits in the emergency department so long?

→ What leads to it (5)

Beds are full because nobody can be discharged
certified in 3 rooms
Nobody owns the whole patient journey
certified in 1 room
The form asks questions I cannot answer about my own body
certified in 1 room
Patients come here because they cannot get an appointment
certified in 1 room
Experienced staff leave and take the workarounds with them
certified in 1 room

→ What it leads to (4)

The same patients come back within a week
certified in 2 rooms
The incentive is to treat, never to prevent
certified in 1 room
An improvement takes two years and a chief executive lasts eighteen months
certified in 1 room
Experienced staff leave and take the workarounds with them
certified in 1 room

Every room keeps its own record: its map, its rules, and every judged pair with its votes, downloadable from the room. ← The atlas