True Causes
EN

Pricing

Free for rooms of up to 100 people. Anyone can open a room and invite people, with no card and no contract. You pay when you need bigger rooms, more questions open at once, or one list of people for a whole organisation.

A plan belongs to an organisation: a team, a ward, a school, a company. You name it when you choose a plan; it takes a minute. If a plan lapses, nothing is deleted: you can still read everything, you just cannot open more than the free plan allows.

Every plan runs the same method: you decide the question, the room and what happens after; the room decides the map.

Free$0
up to 100 people in a room
  • Two questions open at a time, per person
  • Every feature
  • Federation with other rooms
  • As many rooms as there are people to steward them
Start free
Nonprofit$0
the Pro plan · for registered nonprofits
  • Twenty-five questions open at once
  • Rooms of up to 1,000 people
  • For registered nonprofits and charities
  • Apply by email with your registration number
Apply
One dialogue$749
once · up to 2,000 people · 60 days
  • One question, up to two thousand people
  • No subscription
  • The way a co-laboratory has always been bought: as an event
  • The right first purchase
Run one
Starter$75
per month · $750 a year
  • Ten questions open at once, not two
  • One roster: add someone once and they are in every room your organisation opens
  • No invite links, no entry codes, no door to set per room
  • Rooms of up to 100 people, thirty new rooms a day
Choose Starter
Pro$269
per month · $2,690 a year
  • Twenty-five questions open at once
  • Rooms of up to 1,000 people
  • One roster across a whole institution, each room with its own constituency
  • Sixty new rooms a day
  • Standard data-processing agreement, pay by invoice
Choose Pro
Institution$500
per month · $5,000 a year
  • A hundred questions open at once
  • Rooms of up to 5,000 people
  • For a university, a city or a large organisation using it across departments, all year
  • 120 new rooms a day
  • Standard data-processing agreement, pay by invoice
  • Priority email support
Choose Institution
Enterprisefrom $20k
per year · unlimited seats
  • Many rooms, not one large one — independence is what makes a shared map mean something
  • Infrastructure for a causal model from many independent groups
  • A dedicated server, in the country your data must stay in
  • Custom data-processing agreement, legal terms and security review
  • Priced per engagement — a per-head price at this scale would punish the breadth the method needs
Talk to us
Every plan, side by side
FreeNonprofitOne dialogueStarterProInstitutionEnterprise
Price$0$0, on approval$749 once$75 / month
$750 / year
$269 / month
$2,690 / year
$500 / month
$5,000 / year
from $20,000 / year
People per room1001,0002,0001001,0005,000unlimited
Dialogues open at once2 per person2511025100unlimited
New rooms per day66033060120unlimited
Runs foralwayswhile eligible60 daysmonthly or yearlymonthly or yearlymonthly or yearlyyearly contract
All stages, maps, federation, Atlas✓✓✓✓✓✓✓
Video calls per group (Jitsi)✓✓✓✓✓✓✓
Shared roster–✓✓✓✓✓✓
Your own Claude API key, per organisation✓✓✓✓✓✓✓
AI readings (Claude Sonnet 5)included, fair useincluded, fair useincluded, fair useincluded, fair useincluded, fair useincluded, fair useon your key
Standard DPA, pay by invoice–✓––✓✓✓
Priority email support–––––✓✓
Custom DPA and terms, dedicated server––––––✓
Data kept if the plan ends✓✓✓✓✓✓✓
Results downloadable (CSV, JSON)✓✓✓✓✓✓✓
Credit on published resultsrequiredrequiredrequiredrequiredrequiredrequiredrequired
Dialogues open at once: rooms not yet closed. On Free they are counted per person; on every other plan, per organisation.
Every plan includes
THE METHOD
Eight kinds of map — root causes (the default), a future, actions, steps in order, claims and reasons, evidence, weighing options, priorities
Seven stages — generate, clarify, cluster, select, structure, map, actions; every link kept at three quarters of the votes
Splits referred, not averaged — a pair a group cannot settle goes to other groups, then is published as contested
Any number of rooms on one question — each room builds its own map, and the maps fold into one; the Atlas joins every question
What other rooms found, one way — a private room can take in the cards from listed rooms on its question; nothing of its own goes out
TAKING PART
Anonymous — cards, votes and side discussions carry no names inside a room
Round-robin turns — one card per round: your next card waits until others have had their turn
Informed conversation — everyone writes a first card before seeing the wall, then reads the wall before writing again; joining closes when writing does, so nobody votes on cards they never saw explained
Side discussion on every card and pair — a short thread beside each card, each pair and each proposed action
Optional video call per group — a Jitsi call for each group at Clarify and Structure; no accounts, not recorded
Groups dealt by lot — a large room is split into groups of the method’s size, mixed by perspective where members give one
At each person’s own pace — in the browser, on a phone or a computer; nothing to install
MODERATION AND SAFETY
Second pair of eyes — an optional AI reading of each card and turn before it posts: if it reads as an attack on a person, the author alone is told, and edits or posts anyway
Clarifications checked — the same reader asks whether a clarification says what the card means, rather than arguing for it
Who can join — open link, invite link, entry code, an email domain, one confirmed address per member, vouching by members, or approval by the steward
Private, unlisted or public — and results can be held until a date, or until the map settles
Spam removed — the instance owner can delete an abusive room for everyone
RUNNING IT
Question guidance — the question is framed for its kind of map, and an AI check suggests a better wording when one would help
Paced stages and shared timers — the steward closes each stage, or a clock does, the same for every room on the question
Email invitations and reminders — invite by address; remind members who have not acted yet
Cards translated between rooms — a card arriving from a room in another language is translated, with the original kept
Steward’s course and walkthroughs — learn the method on the situations a steward meets, then run a room with simulated members
RESULTS
A map, deepest first — root causes and the disagreements kept on it, with every claim at its own address
Minds moved — each member’s private stance before and after, in their own words
Exports and embeds — every judged pair with its votes (CSV), every claim (JSON), the map as a picture or a live embed
API — members can take part through the API under the same rules as the web pages
What is not on this page
Facilitation. The software runs the process; it does not run the room. If you want someone who has done this before to frame the question, seat the constituency and hold the stages to time, that is a separate engagement, priced by the day. Ask.
Model costs. The clarifying questions, the second pair of eyes and the source check use Claude Sonnet 5. They run on this instance’s key at no charge to you, within reason; on any plan an organisation may use its own key instead, and on Enterprise it does.
Credit. On every plan, results you publish credit True Causes with a link to the room. Pictures, embeds and exports carry the credit already. This is not white-label software.
Refunds. Cancel any time and the plan runs to the end of what you paid. Payments are not refunded except at our discretion. Terms · Privacy.
Questions: hello@mg.truecauses.org