Last updated 1 September 2026. Plain words; they mean what they say.
True Causes is operated by Inverudio Inc. Paid plans are sold through a payment provider acting as merchant of record; that provider appears on your invoice and handles tax.
Software for running a structured deliberation and producing a map of causes. It is a tool for a group to reach and record its own conclusions. It does not make decisions, verify facts, or give professional advice. A map it produces is the opinion of the people who made it.
You are responsible for what is posted from your account and for keeping your password. One person, one account. An address may be confirmed once, by one account.
This is about conduct, not conclusions. We do not remove a dialogue for reaching an answer somebody dislikes — publishing disagreement is the point of the software. We do remove:
When we remove a dialogue the record shows that it was removed, and when. We do not quietly delete things: a service whose value is an honest record cannot have silent holes in it.
What you write stays yours. By posting it you allow us to store and display it inside the dialogue you posted it in, and — only if you press release on a card — to show it to the other rooms working on that question. Releasing cannot be undone, because other rooms may already have raised the same claim and their record stands.
Plans are monthly. You can cancel at any time and the plan runs to the end of the period already paid for. Payments are not refunded; we may refund at our own discretion, and that is a courtesy, not a right. A lapsed subscription never deletes a dialogue — it caps new seats and new dialogues; everything already recorded stays readable.
This instance is being tested at scale. It is provided as it is and as available, without warranty of any kind — not of fitness, accuracy, availability, or that a dialogue will produce a useful result. To the fullest extent the law allows, we accept no liability for any loss or damage arising from your use of the service, including decisions you or your organisation make on the strength of a map it produced. Where the law does not allow liability to be excluded, it is limited to what you paid us in the twelve months before the claim.
You may delete your account at any time. We may close an account that breaks these terms, and will say why unless prevented by law.
Governed by the law of the operator's jurisdiction. Nothing here removes a consumer right you have where you live.
Questions: hello@truecauses.org