True
Causes
Why are deliveries late?
We spend more time fixing errors than we would preventing them
a walkthrough with stand-ins — a demonstration, not a finding · sealed
What significantly influences it
Fixes are patched locally and never shared
certified ·
13 yes · 2 no
Judged not to be linked
Schedules change too late to adapt
judged not to ·
0 yes · 15 no
Fixes are patched locally and never shared
judged not to ·
2 yes · 12 no · 1 abstained
The best pickers are moved to whatever is late, so nobody learns a zone
judged not to ·
1 yes · 12 no · 2 abstained
The handheld takes four seconds to confirm, so people batch their scans
judged not to ·
0 yes · 15 no
The pick list order does not match the aisle order
judged not to ·
0 yes · 14 no · 1 abstained
Targets reward speed over accuracy
judged not to ·
0 yes · 15 no
The forecast is made by people who never see a peak
judged not to ·
1 yes · 13 no · 1 abstained
Nobody checks a pallet before it is wrapped
judged not to ·
5 yes · 22 no · 2 abstained · cross-group
Data lives in three systems that disagree
judged not to ·
0 yes · 12 no · 3 abstained
Schedules change too late to adapt
judged not to ·
7 yes · 21 no · 1 abstained · cross-group
The best pickers are moved to whatever is late, so nobody learns a zone
judged not to ·
1 yes · 13 no · 1 abstained
The handheld takes four seconds to confirm, so people batch their scans
judged not to ·
1 yes · 13 no · 1 abstained
The pick list order does not match the aisle order
judged not to ·
2 yes · 13 no
Targets reward speed over accuracy
judged not to ·
1 yes · 14 no
The forecast is made by people who never see a peak
judged not to ·
1 yes · 11 no · 3 abstained
Nobody checks a pallet before it is wrapped
judged not to ·
1 yes · 13 no · 1 abstained
Data lives in three systems that disagree
judged not to ·
2 yes · 12 no · 1 abstained
A group’s judgement, not a measurement. Demo room.
On the atlas
.
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