LA PREGUNTA
Why do our lorries never leave on time?
Gasta tus adhesivos en lo que más importa. Una idea con pruebas puede ocupar una plaza reservada.
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Tus adhesivos
Uno por idea, 5 en total. El mínimo es un voto.
Hay plazas reservadas para ideas pasadas por alto (5) — nomina una con un enlace, y cuenta en cuanto 2 personas estén de acuerdo en que la fuente es pertinente.
por qué
Al cerrar la etapa, una nominada entra por sorteo y el resto por número de nominaciones, como máximo una por clase de participante. Un modelo solo comprueba si la página trata del mismo tema — nunca si prueba la afirmación. Ese juicio corresponde a la sala, y una nominación que nadie más respalda no obtiene plaza.
CONJUNTO 1
Reach truck drivers are qualified on paper and trained by watching
votos: 1discutir
CONJUNTO 2
We measure the pickers and not the layout, because the layout has no manager
votos: 1discutir
The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why
votos: 0discutir
CONJUNTO 3
A picker who slows down to check is beaten by one who does not
votos: 4discutir
Pickers are ranked against each other on a screen by the door
votos: 6discutir
CONJUNTO 4
The system says a location is empty when a pallet is sitting in it
votos: 11discutir
Data lives in three systems that disagree
votos: 2discutir
CONJUNTO 5
Nights run with half the supervision and twice the improvisation
votos: 0
↳ nominada para una plaza: https://example.org/ops-incident-review.pdf could not read it (HTTPError) la respaldan 1 de 2
discutirHandovers between shifts lose key details
Observed, not measured — I would want the data too.
votos: 14discutir
CONJUNTO 6
The people who complain most are the ones who care most, and they get moved
votos: 0discutir
The error log and the complaint log are kept by two people who do not speak
votos: 0en discusión (1)
CONJUNTO 7
Cold store gloves make the handheld unusable, so people take them off or guess
votos: 0discutir
Batteries for the handhelds are charged on the same shift that uses them
votos: 4discutir
CONJUNTO 8
The site plan on the wall was drawn before the mezzanine
votos: 0discutir
The site was designed for half the volume it now handles
Observed, not measured — I would want the data too.
votos: 0discutir
CONJUNTO 9
Returns are put back on the shelf without being checked
votos: 3discutir
New product codes arrive without anyone being told what changed
Observed, not measured — I would want the data too.
votos: 1discutir
SIN CONJUNTO
Damaged stock stays in the pick face because there is nowhere to put it
Meaning the pick face, not bulk storage.
votos: 0en discusión (1)
We would rather ship late than ship wrong, but the targets say otherwise
Meaning the pick face, not bulk storage.
votos: 0discutir
Half the racking has no light above it after six
votos: 0discutir
Small errors are hidden to avoid blame
votos: 11discutir
Targets reward speed over accuracy
votos: 15en discusión (1)
Two shifts use different names for the same location
Meaning the pick face, not bulk storage.
votos: 6discutir
Nobody has ever been thanked for catching an error
votos: 5discutir
Aisles are blocked by inbound stock most mornings
votos: 2discutir
The agency sends whoever is available, not whoever was here last week
votos: 0discutir
Promotions double the volume of one line with no notice
Meaning the pick face, not bulk storage.
votos: 0discutir
The wrapping machine jams and the pallet goes out unwrapped
votos: 0discutir
Half the errors are in the same four locations and everyone knows which
Observed, not measured — I would want the data too.
votos: 1discutir
There is one working ladder for four mezzanine bays
This is about agency staff, not the permanent crew.
votos: 0discutir
Nobody has costed what an error actually costs us
This is about agency staff, not the permanent crew.
votos: 15discutir
The customer's own system renames our products
votos: 0discutir
An error is only an error if the customer notices
votos: 7discutir
Cycle counts are done by the same person who picks that aisle
This is about agency staff, not the permanent crew.
votos: 1discutir
Agency staff are on site for three days and never see the layout twice
Nights specifically — days may be different.
votos: 1discutir
Supervisors are measured on dispatch time and nothing else
votos: 0discutir
Every improvement here started as somebody breaking a rule
votos: 0discutir
The scanner and the label printer disagree about leading zeros
Observed, not measured — I would want the data too.
votos: 8discutir
The trolleys are too small for the orders we now get
Nights specifically — days may be different.
votos: 2discutir
Nobody has walked a full order from receipt to delivery in years
votos: 0discutir
Nobody reconciles what left the building with what was ordered
Observed, not measured — I would want the data too.
votos: 8discutir
The temporary fix from the fire in 2019 is still how we do it
Meaning the pick face, not bulk storage.
votos: 0discutir
Nobody is paid for the ten minutes it takes to do a handover properly
votos: 6discutir
The pick face is replenished from the same aisle people are picking
Observed, not measured — I would want the data too.
votos: 5discutir