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persone: 30 · idee: 45
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Come immagine: https://truecauses.org/d/06d80ad/map.svg
Come dati: tutte le coppie valutate in questa stanza (CSV). Ogni affermazione ha il suo indirizzo, /c/06d80ad/<card>, elencato sotto la mappa.
Cita la fonte quando pubblichi: Causal map: True Causes, https://truecauses.org/d/06d80ad
LA DOMANDA

Why do our lorries never leave on time?

Spendi i tuoi bollini su ciò che conta di più. Un’idea con una prova può prendere un posto riservato.

Stai guardando come ospite. Inserisci un nome utente per entrare e partecipare.
I tuoi bollini
Uno per idea, 5 in tutto. Minimo un voto.
Posti riservati alle idee trascurate: 5 — candidane una con un link, e conta quando 2 persone concordano che la fonte è pertinente.
perché
Alla chiusura della fase un candidato entra per sorteggio e gli altri in base al numero di candidature, al massimo uno per categoria di portatori di interesse. Un modello controlla solo se la pagina parla dello stesso argomento — mai se dimostra l’affermazione. Quel giudizio spetta alla stanza, e una candidatura che nessun altro sostiene non ottiene un posto.
chiudi ✕
Pickers are ranked against each other on a screen by the door
raggruppamento 3
Ancora nessun intervento.
RAGGRUPPAMENTO 1
Reach truck drivers are qualified on paper and trained by watching
voti: 1discuti
The induction is a video nobody watches to the end
voti: 3discuti
RAGGRUPPAMENTO 2
We measure the pickers and not the layout, because the layout has no manager
voti: 1discuti
The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why
voti: 0discuti
RAGGRUPPAMENTO 3
A picker who slows down to check is beaten by one who does not
voti: 4discuti
Pickers are ranked against each other on a screen by the door
RAGGRUPPAMENTO 4
The system says a location is empty when a pallet is sitting in it
voti: 11discuti
Data lives in three systems that disagree
voti: 2discuti
RAGGRUPPAMENTO 5
Nights run with half the supervision and twice the improvisation
voti: 0
↳ candidata a un posto riservato: https://example.org/ops-incident-review.pdf could not read it (HTTPError) a sostegno: 1 su 2
discuti
Handovers between shifts lose key details
Observed, not measured — I would want the data too.
voti: 14discuti
RAGGRUPPAMENTO 6
The people who complain most are the ones who care most, and they get moved
voti: 0discuti
The error log and the complaint log are kept by two people who do not speak
RAGGRUPPAMENTO 7
Cold store gloves make the handheld unusable, so people take them off or guess
voti: 0discuti
Batteries for the handhelds are charged on the same shift that uses them
voti: 4discuti
RAGGRUPPAMENTO 8
The site plan on the wall was drawn before the mezzanine
voti: 0discuti
The site was designed for half the volume it now handles
Observed, not measured — I would want the data too.
voti: 0discuti
RAGGRUPPAMENTO 9
Returns are put back on the shelf without being checked
voti: 3discuti
New product codes arrive without anyone being told what changed
Observed, not measured — I would want the data too.
voti: 1discuti
NON RAGGRUPPATA
Damaged stock stays in the pick face because there is nowhere to put it
Meaning the pick face, not bulk storage.
We would rather ship late than ship wrong, but the targets say otherwise
Meaning the pick face, not bulk storage.
voti: 0discuti
Half the racking has no light above it after six
voti: 0discuti
Small errors are hidden to avoid blame
voti: 11discuti
Targets reward speed over accuracy
Two shifts use different names for the same location
Meaning the pick face, not bulk storage.
voti: 6discuti
Nobody has ever been thanked for catching an error
voti: 5discuti
Aisles are blocked by inbound stock most mornings
voti: 2discuti
The agency sends whoever is available, not whoever was here last week
voti: 0discuti
Promotions double the volume of one line with no notice
Meaning the pick face, not bulk storage.
voti: 0discuti
The wrapping machine jams and the pallet goes out unwrapped
voti: 0discuti
Half the errors are in the same four locations and everyone knows which
Observed, not measured — I would want the data too.
voti: 1discuti
There is one working ladder for four mezzanine bays
This is about agency staff, not the permanent crew.
voti: 0discuti
Nobody has costed what an error actually costs us
This is about agency staff, not the permanent crew.
voti: 15discuti
The customer's own system renames our products
voti: 0discuti
An error is only an error if the customer notices
voti: 7discuti
Cycle counts are done by the same person who picks that aisle
This is about agency staff, not the permanent crew.
voti: 1discuti
Agency staff are on site for three days and never see the layout twice
Nights specifically — days may be different.
voti: 1discuti
Supervisors are measured on dispatch time and nothing else
voti: 0discuti
Every improvement here started as somebody breaking a rule
voti: 0discuti
The scanner and the label printer disagree about leading zeros
Observed, not measured — I would want the data too.
voti: 8discuti
The trolleys are too small for the orders we now get
Nights specifically — days may be different.
voti: 2discuti
Nobody has walked a full order from receipt to delivery in years
voti: 0discuti
Nobody reconciles what left the building with what was ordered
Observed, not measured — I would want the data too.
voti: 8discuti
The temporary fix from the fire in 2019 is still how we do it
Meaning the pick face, not bulk storage.
voti: 0discuti
Nobody is paid for the ten minutes it takes to do a handover properly
voti: 6discuti
The pick face is replenished from the same aisle people are picking
Observed, not measured — I would want the data too.
voti: 5discuti