PERTANYAANNYA
Why do our lorries never leave on time?
Gunakan stiker Anda untuk hal yang paling penting. Gagasan yang disertai bukti bisa menempati kursi khusus.
ditutup · kembali ke tahap Tindakan
Melihat sebagai tamu. Masukkan nama pengguna untuk bergabung dan ikut serta.
Jatah stiker Anda
Satu per gagasan, total 5. Minimal satu suara.
5 tempat disediakan untuk gagasan yang terlewat — calonkan satu dengan tautan, dan gagasan itu berlaku setelah 2 orang setuju sumbernya relevan.
mengapa
Saat tahap ditutup, satu calon masuk lewat undian dan sisanya berdasarkan jumlah pencalonan, paling banyak satu per kelas pemangku kepentingan. Model hanya memeriksa apakah halamannya membahas pokok yang sama — tidak pernah memeriksa apakah halaman itu membuktikan klaimnya. Penilaian itu milik ruang, dan pencalonan yang tidak didukung orang lain tidak mendapat kursi.
KLASTER 1
Reach truck drivers are qualified on paper and trained by watching
1 suaradiskusikan
The induction is a video nobody watches to the end
3 suaradiskusikan
KLASTER 2
We measure the pickers and not the layout, because the layout has no manager
1 suaradiskusikan
The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why
0 suaradiskusikan
KLASTER 3
A picker who slows down to check is beaten by one who does not
4 suaradiskusikan
Pickers are ranked against each other on a screen by the door
6 suaradiskusikan
KLASTER 4
The system says a location is empty when a pallet is sitting in it
11 suaradiskusikan
Data lives in three systems that disagree
2 suaradiskusikan
KLASTER 5
Nights run with half the supervision and twice the improvisation
0 suara
↳ dicalonkan untuk kursi: https://example.org/ops-incident-review.pdf could not read it (HTTPError) didukung 1 dari 2
diskusikanHandovers between shifts lose key details
Observed, not measured — I would want the data too.
14 suaradiskusikan
KLASTER 6
The people who complain most are the ones who care most, and they get moved
0 suaradiskusikan
The error log and the complaint log are kept by two people who do not speak
0 suaradiskusi (1)
KLASTER 7
Cold store gloves make the handheld unusable, so people take them off or guess
0 suaradiskusikan
Batteries for the handhelds are charged on the same shift that uses them
4 suaradiskusikan
KLASTER 8
The site was designed for half the volume it now handles
Observed, not measured — I would want the data too.
0 suaradiskusikan
KLASTER 9
Returns are put back on the shelf without being checked
3 suaradiskusikan
New product codes arrive without anyone being told what changed
Observed, not measured — I would want the data too.
1 suaradiskusikan
TANPA KLASTER
Damaged stock stays in the pick face because there is nowhere to put it
Meaning the pick face, not bulk storage.
0 suaradiskusi (1)
We would rather ship late than ship wrong, but the targets say otherwise
Meaning the pick face, not bulk storage.
0 suaradiskusikan
Half the racking has no light above it after six
0 suaradiskusikan
Small errors are hidden to avoid blame
11 suaradiskusikan
Targets reward speed over accuracy
15 suaradiskusi (1)
Two shifts use different names for the same location
Meaning the pick face, not bulk storage.
6 suaradiskusikan
Nobody has ever been thanked for catching an error
5 suaradiskusikan
Aisles are blocked by inbound stock most mornings
2 suaradiskusikan
The agency sends whoever is available, not whoever was here last week
0 suaradiskusikan
Promotions double the volume of one line with no notice
Meaning the pick face, not bulk storage.
0 suaradiskusikan
The wrapping machine jams and the pallet goes out unwrapped
0 suaradiskusikan
Half the errors are in the same four locations and everyone knows which
Observed, not measured — I would want the data too.
1 suaradiskusikan
There is one working ladder for four mezzanine bays
This is about agency staff, not the permanent crew.
0 suaradiskusikan
Nobody has costed what an error actually costs us
This is about agency staff, not the permanent crew.
15 suaradiskusikan
The customer's own system renames our products
0 suaradiskusikan
An error is only an error if the customer notices
7 suaradiskusikan
Cycle counts are done by the same person who picks that aisle
This is about agency staff, not the permanent crew.
1 suaradiskusikan
Agency staff are on site for three days and never see the layout twice
Nights specifically — days may be different.
1 suaradiskusikan
Supervisors are measured on dispatch time and nothing else
0 suaradiskusikan
Every improvement here started as somebody breaking a rule
0 suaradiskusikan
The scanner and the label printer disagree about leading zeros
Observed, not measured — I would want the data too.
8 suaradiskusikan
The trolleys are too small for the orders we now get
Nights specifically — days may be different.
2 suaradiskusikan
Nobody has walked a full order from receipt to delivery in years
0 suaradiskusikan
Nobody reconciles what left the building with what was ordered
Observed, not measured — I would want the data too.
8 suaradiskusikan
The temporary fix from the fire in 2019 is still how we do it
Meaning the pick face, not bulk storage.
0 suaradiskusikan
Nobody is paid for the ten minutes it takes to do a handover properly
6 suaradiskusikan
The pick face is replenished from the same aisle people are picking
Observed, not measured — I would want the data too.
5 suaradiskusikan