LA DOMANDA
Why do our lorries never leave on time?
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chiusa · torna alla fase Azioni
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I tuoi bollini
Uno per idea, 5 in tutto. Minimo un voto.
Posti riservati alle idee trascurate: 5 — candidane una con un link, e conta quando 2 persone concordano che la fonte è pertinente.
perché
Alla chiusura della fase un candidato entra per sorteggio e gli altri in base al numero di candidature, al massimo uno per categoria di portatori di interesse. Un modello controlla solo se la pagina parla dello stesso argomento — mai se dimostra l’affermazione. Quel giudizio spetta alla stanza, e una candidatura che nessun altro sostiene non ottiene un posto.
RAGGRUPPAMENTO 1
Reach truck drivers are qualified on paper and trained by watching
voti: 1discuti
The induction is a video nobody watches to the end
voti: 3discuti
RAGGRUPPAMENTO 2
We measure the pickers and not the layout, because the layout has no manager
voti: 1discuti
The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why
voti: 0discuti
RAGGRUPPAMENTO 3
A picker who slows down to check is beaten by one who does not
voti: 4discuti
Pickers are ranked against each other on a screen by the door
voti: 6discuti
RAGGRUPPAMENTO 4
The system says a location is empty when a pallet is sitting in it
voti: 11discuti
Data lives in three systems that disagree
voti: 2discuti
RAGGRUPPAMENTO 5
Nights run with half the supervision and twice the improvisation
voti: 0
↳ candidata a un posto riservato: https://example.org/ops-incident-review.pdf could not read it (HTTPError) a sostegno: 1 su 2
discutiHandovers between shifts lose key details
Observed, not measured — I would want the data too.
voti: 14discuti
RAGGRUPPAMENTO 6
The people who complain most are the ones who care most, and they get moved
voti: 0discuti
The error log and the complaint log are kept by two people who do not speak
voti: 0discussione (1)
RAGGRUPPAMENTO 7
Cold store gloves make the handheld unusable, so people take them off or guess
voti: 0discuti
Batteries for the handhelds are charged on the same shift that uses them
voti: 4discuti
RAGGRUPPAMENTO 8
The site plan on the wall was drawn before the mezzanine
voti: 0discuti
The site was designed for half the volume it now handles
Observed, not measured — I would want the data too.
voti: 0discuti
RAGGRUPPAMENTO 9
Returns are put back on the shelf without being checked
voti: 3discuti
New product codes arrive without anyone being told what changed
Observed, not measured — I would want the data too.
voti: 1discuti
NON RAGGRUPPATA
Damaged stock stays in the pick face because there is nowhere to put it
Meaning the pick face, not bulk storage.
voti: 0discussione (1)
We would rather ship late than ship wrong, but the targets say otherwise
Meaning the pick face, not bulk storage.
voti: 0discuti
Half the racking has no light above it after six
voti: 0discuti
Small errors are hidden to avoid blame
voti: 11in primo piano ↑ · chiudi ✕
Targets reward speed over accuracy
voti: 15discussione (1)
Two shifts use different names for the same location
Meaning the pick face, not bulk storage.
voti: 6discuti
Nobody has ever been thanked for catching an error
voti: 5discuti
Aisles are blocked by inbound stock most mornings
voti: 2discuti
The agency sends whoever is available, not whoever was here last week
voti: 0discuti
Promotions double the volume of one line with no notice
Meaning the pick face, not bulk storage.
voti: 0discuti
The wrapping machine jams and the pallet goes out unwrapped
voti: 0discuti
Half the errors are in the same four locations and everyone knows which
Observed, not measured — I would want the data too.
voti: 1discuti
There is one working ladder for four mezzanine bays
This is about agency staff, not the permanent crew.
voti: 0discuti
Nobody has costed what an error actually costs us
This is about agency staff, not the permanent crew.
voti: 15discuti
The customer's own system renames our products
voti: 0discuti
An error is only an error if the customer notices
voti: 7discuti
Cycle counts are done by the same person who picks that aisle
This is about agency staff, not the permanent crew.
voti: 1discuti
Agency staff are on site for three days and never see the layout twice
Nights specifically — days may be different.
voti: 1discuti
Supervisors are measured on dispatch time and nothing else
voti: 0discuti
Every improvement here started as somebody breaking a rule
voti: 0discuti
The scanner and the label printer disagree about leading zeros
Observed, not measured — I would want the data too.
voti: 8discuti
The trolleys are too small for the orders we now get
Nights specifically — days may be different.
voti: 2discuti
Nobody has walked a full order from receipt to delivery in years
voti: 0discuti
Nobody reconciles what left the building with what was ordered
Observed, not measured — I would want the data too.
voti: 8discuti
The temporary fix from the fire in 2019 is still how we do it
Meaning the pick face, not bulk storage.
voti: 0discuti
Nobody is paid for the ten minutes it takes to do a handover properly
voti: 6discuti
The pick face is replenished from the same aisle people are picking
Observed, not measured — I would want the data too.
voti: 5discuti