SPØRGSMÅLET
Why do our lorries never leave on time?
Brug dine klistermærker på det, der betyder mest. En idé med belæg kan få en reserveret plads.
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Dit budget af klistermærker
Én pr. idé, 5 i alt. Minimum er én stemme.
5 pladser er reserveret til oversete idéer — nominér én med et link, og den tæller, når 2 personer er enige om, at kilden er relevant.
hvorfor
Når fasen lukker, kommer én nomineret ind ved lodtrækning og resten efter antal nomineringer, højst én pr. interessentkategori. En model tjekker kun, om siden handler om samme emne — aldrig om den beviser påstanden. Den vurdering er rummets, og en nominering, som ingen andre bakker op, får ingen plads.
Nobody has costed what an error actually costs us
This is about agency staff, not the permanent crew.
Intet sagt endnu.
KLYNGE 1
Reach truck drivers are qualified on paper and trained by watching
stemmer: 1diskutér
The induction is a video nobody watches to the end
stemmer: 3diskutér
KLYNGE 2
We measure the pickers and not the layout, because the layout has no manager
stemmer: 1diskutér
The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why
stemmer: 0diskutér
KLYNGE 3
A picker who slows down to check is beaten by one who does not
stemmer: 4diskutér
Pickers are ranked against each other on a screen by the door
stemmer: 6diskutér
KLYNGE 4
The system says a location is empty when a pallet is sitting in it
stemmer: 11diskutér
Data lives in three systems that disagree
stemmer: 2diskutér
KLYNGE 5
Nights run with half the supervision and twice the improvisation
stemmer: 0
↳ nomineret til en plads: https://example.org/ops-incident-review.pdf could not read it (HTTPError) 1 af 2 bakker op
diskutérHandovers between shifts lose key details
Observed, not measured — I would want the data too.
stemmer: 14diskutér
KLYNGE 6
The people who complain most are the ones who care most, and they get moved
stemmer: 0diskutér
The error log and the complaint log are kept by two people who do not speak
stemmer: 0diskuteres (1)
KLYNGE 7
Cold store gloves make the handheld unusable, so people take them off or guess
stemmer: 0diskutér
Batteries for the handhelds are charged on the same shift that uses them
stemmer: 4diskutér
KLYNGE 8
The site plan on the wall was drawn before the mezzanine
stemmer: 0diskutér
The site was designed for half the volume it now handles
Observed, not measured — I would want the data too.
stemmer: 0diskutér
KLYNGE 9
Returns are put back on the shelf without being checked
stemmer: 3diskutér
New product codes arrive without anyone being told what changed
Observed, not measured — I would want the data too.
stemmer: 1diskutér
IKKE I EN KLYNGE
Damaged stock stays in the pick face because there is nowhere to put it
Meaning the pick face, not bulk storage.
stemmer: 0diskuteres (1)
We would rather ship late than ship wrong, but the targets say otherwise
Meaning the pick face, not bulk storage.
stemmer: 0diskutér
Half the racking has no light above it after six
stemmer: 0diskutér
Small errors are hidden to avoid blame
stemmer: 11diskutér
Targets reward speed over accuracy
stemmer: 15diskuteres (1)
Two shifts use different names for the same location
Meaning the pick face, not bulk storage.
stemmer: 6diskutér
Nobody has ever been thanked for catching an error
stemmer: 5diskutér
Aisles are blocked by inbound stock most mornings
stemmer: 2diskutér
The agency sends whoever is available, not whoever was here last week
stemmer: 0diskutér
Promotions double the volume of one line with no notice
Meaning the pick face, not bulk storage.
stemmer: 0diskutér
The wrapping machine jams and the pallet goes out unwrapped
stemmer: 0diskutér
Half the errors are in the same four locations and everyone knows which
Observed, not measured — I would want the data too.
stemmer: 1diskutér
There is one working ladder for four mezzanine bays
This is about agency staff, not the permanent crew.
stemmer: 0diskutér
Nobody has costed what an error actually costs us
This is about agency staff, not the permanent crew.
The customer's own system renames our products
stemmer: 0diskutér
An error is only an error if the customer notices
stemmer: 7diskutér
Cycle counts are done by the same person who picks that aisle
This is about agency staff, not the permanent crew.
stemmer: 1diskutér
Agency staff are on site for three days and never see the layout twice
Nights specifically — days may be different.
stemmer: 1diskutér
Supervisors are measured on dispatch time and nothing else
stemmer: 0diskutér
Every improvement here started as somebody breaking a rule
stemmer: 0diskutér
The scanner and the label printer disagree about leading zeros
Observed, not measured — I would want the data too.
stemmer: 8diskutér
The trolleys are too small for the orders we now get
Nights specifically — days may be different.
stemmer: 2diskutér
Nobody has walked a full order from receipt to delivery in years
stemmer: 0diskutér
Nobody reconciles what left the building with what was ordered
Observed, not measured — I would want the data too.
stemmer: 8diskutér
The temporary fix from the fire in 2019 is still how we do it
Meaning the pick face, not bulk storage.
stemmer: 0diskutér
Nobody is paid for the ten minutes it takes to do a handover properly
stemmer: 6diskutér
The pick face is replenished from the same aisle people are picking
Observed, not measured — I would want the data too.
stemmer: 5diskutér