True Causes
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7/7 · Maßnahmen · Ansicht: Bündeln
Personen: 30 · Ideen: 45
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Landkarte
7
Maßnahmen
Probelauf · zählt nicht
Hindernisse · alle mit dem Link · öffentlich gelistet · im Verbund
Leitung: admin
Personen: 30 · Ideen: 45 · 2 Gruppen · 2 Räume im Verbund
Pass → · Logik → · Protokoll
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Auf einer anderen Website, als Live-Landkarte:
Als Bild: https://truecauses.org/d/06d80ad/map.svg
Als Daten: alle beurteilten Paare in diesem Raum (CSV). Jede Aussage hat ihre eigene Adresse, /c/06d80ad/<card>, aufgelistet unter der Landkarte.
Quellenangabe beim Veröffentlichen: Causal map: True Causes, https://truecauses.org/d/06d80ad
DIE FRAGE

Why do our lorries never leave on time?

Bündeln Sie Karten, die Sie für ähnlich halten. Bündel erleichtern das Lesen; sie entscheiden nichts.

geschlossen · zurück zu Maßnahmen
Ansicht als Gast. Benutzernamen eingeben, um beizutreten und mitzumachen.
Bündel entstehen aus Ähnlichkeit, Namen kommen zuletzt
Übliche Reihenfolge: Verbinden Sie Paare von Ideen, die Sie für ähnlich halten — Verbindungen sind symmetrisch (A~B ist B~A; die Richtung spielt nie eine Rolle), und eine Verbindung gilt, sobald 2 Mitglieder sie hergestellt haben.
warum
Verbindungen sind symmetrisch — A~B ist B~A. Bündel sind die Gruppen, die aus geltenden Verbindungen entstehen, und nur ein entstandenes Bündel kann benannt werden, von einem Menschen. Ihre eigenen Verbindungen tragen ein ✕ zum Zurückziehen; die von anderen können Sie nicht entfernen. Bündel ordnen die Wand und schränken die Abstimmung nie ein — zwei Karten mit derselben BEHAUPTUNG werden in der Phase Klären zusammengeführt.
Verbindungen und Namen entstehen, solange die Phase Bündeln läuft; das ← der Leitung öffnet sie wieder.
schließen ✕
The wrapping machine jams and the pallet goes out unwrapped
Noch nichts gesagt.
unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why
~ Nobody has costed wha…Nobody has costed what an error actually costs us (17)
~ We measure the picker…We measure the pickers and not the layout, because the layout has no manager (21)
~ Nobody has walked a f…Nobody has walked a full order from receipt to delivery in years (17)
~ Nobody has ever been …Nobody has ever been thanked for catching an error (16)
diskutieren
We measure the pickers and not the layout, because the layout has no manager
~ The quietest hour of …The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why (21)
diskutieren
unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
The induction is a video nobody watches to the end
~ Reach truck drivers a…Reach truck drivers are qualified on paper and trained by watching (20)
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Reach truck drivers are qualified on paper and trained by watching
~ The induction is a vi…The induction is a video nobody watches to the end (20)
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unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
Data lives in three systems that disagree
~ The system says a loc…The system says a location is empty when a pallet is sitting in it (20)
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The system says a location is empty when a pallet is sitting in it
~ Data lives in three s…Data lives in three systems that disagree (20)
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unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
The error log and the complaint log are kept by two people who do not speak
~ The people who compla…The people who complain most are the ones who care most, and they get moved (13)
in Diskussion (1)
The people who complain most are the ones who care most, and they get moved
~ The error log and the…The error log and the complaint log are kept by two people who do not speak (13)
diskutieren
unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
Batteries for the handhelds are charged on the same shift that uses them
~ Cold store gloves mak…Cold store gloves make the handheld unusable, so people take them off or guess (11)
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Cold store gloves make the handheld unusable, so people take them off or guess
~ Batteries for the han…Batteries for the handhelds are charged on the same shift that uses them (11)
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unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
Handovers between shifts lose key details
~ Nights run with half …Nights run with half the supervision and twice the improvisation (18)
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Nights run with half the supervision and twice the improvisation
~ Handovers between shi…Handovers between shifts lose key details (18)
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unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
The site plan on the wall was drawn before the mezzanine
~ The site was designed…The site was designed for half the volume it now handles (18)
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The site was designed for half the volume it now handles
~ The site plan on the …The site plan on the wall was drawn before the mezzanine (18)
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unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
New product codes arrive without anyone being told what changed
~ Returns are put back …Returns are put back on the shelf without being checked (17)
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Returns are put back on the shelf without being checked
~ New product codes arr…New product codes arrive without anyone being told what changed (17)
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unbenanntes Bündel — benennen Sie es, wenn die Gruppe einen gemeinsamen Nenner hat, oder lassen Sie es unbenannt (2)
A picker who slows down to check is beaten by one who does not
~ Pickers are ranked ag…Pickers are ranked against each other on a screen by the door (17)
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Pickers are ranked against each other on a screen by the door
~ A picker who slows do…A picker who slows down to check is beaten by one who does not (17)
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· noch nicht gebündelt (27)
Damaged stock stays in the pick face because there is nowhere to put it
~ The pick face is repl…The pick face is replenished from the same aisle people are picking (17)
diskutieren
We would rather ship late than ship wrong, but the targets say otherwise
Half the racking has no light above it after six
Small errors are hidden to avoid blame
Targets reward speed over accuracy
Two shifts use different names for the same location
Nobody has ever been thanked for catching an error
~ Nobody has walked a f…Nobody has walked a full order from receipt to delivery in years (16)
~ The quietest hour of …The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why (16)
~ Nobody has costed wha…Nobody has costed what an error actually costs us (15)
diskutieren
Aisles are blocked by inbound stock most mornings
The agency sends whoever is available, not whoever was here last week
Promotions double the volume of one line with no notice
The wrapping machine jams and the pallet goes out unwrapped
Half the errors are in the same four locations and everyone knows which
There is one working ladder for four mezzanine bays
Nobody has costed what an error actually costs us
~ The quietest hour of …The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why (17)
~ Nobody has walked a f…Nobody has walked a full order from receipt to delivery in years (20)
~ Nobody has ever been …Nobody has ever been thanked for catching an error (15)
~ Nobody reconciles wha…Nobody reconciles what left the building with what was ordered (13)
diskutieren
The customer's own system renames our products
An error is only an error if the customer notices
Cycle counts are done by the same person who picks that aisle
~ The pick face is repl…The pick face is replenished from the same aisle people are picking (15)
diskutieren
Agency staff are on site for three days and never see the layout twice
Supervisors are measured on dispatch time and nothing else
Every improvement here started as somebody breaking a rule
The scanner and the label printer disagree about leading zeros
The trolleys are too small for the orders we now get
Nobody has walked a full order from receipt to delivery in years
~ Nobody has costed wha…Nobody has costed what an error actually costs us (20)
~ Nobody has ever been …Nobody has ever been thanked for catching an error (16)
~ The quietest hour of …The quietest hour of the day is when we make the fewest mistakes, and nobody has asked why (17)
diskutieren
Nobody reconciles what left the building with what was ordered
~ Nobody has costed wha…Nobody has costed what an error actually costs us (13)
diskutieren
The temporary fix from the fire in 2019 is still how we do it
Nobody is paid for the ten minutes it takes to do a handover properly
The pick face is replenished from the same aisle people are picking
~ Damaged stock stays i…Damaged stock stays in the pick face because there is nowhere to put it (17)
~ Cycle counts are done…Cycle counts are done by the same person who picks that aisle (15)
diskutieren