THE QUESTION
What would be true of a public transport system that served its most vulnerable users well?
Spend your stickers on what matters most. An idea with evidence can take a held seat.
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One per idea, 5 total. Floor is one vote.
5 places are held for overlooked ideas — nominate one with a link, and it counts once 2 people agree the source is relevant.
why
At stage close one nominee enters by random draw and the rest by nomination count, at most one per stakeholder class. A model checks only whether the page is about the same subject — never whether it proves the claim. That judgement is the room's, and a nomination nobody else stands behind takes no seat.
Visual cues would always have the info spoken ones miss.
Visual cues would catch the information that spoken announcements miss, which happens a lot.
Visual cues are how I get information buses miss, and they need to be big enough to see from across the platform—without them, I miss what I need to know.
tinted — the person who wrote the card
CLUSTER 1
The capital plan would have a separate, fully funded "accessibility backlog" line item, not just reallocated from fleet purchases.
That’s fine in theory, but the **‘backlog’ line item** in our last budget was $5M—then got cut to $1M when the board approved the new diesel buses, and now we’re telling riders to wait **three years** for a wheelchair lift upgrade at the station they use every day.
3 votesdiscuss
The *actual* capital budget would have a **dedicated, unfrozen "accessibility backlog" line**—not just a placeholder that gets slashed when fleet upgrades demand more money.
0 votesdiscuss
CLUSTER 2
Staff would pause to show me info visually, not just talk over me.
Staff would pause to show me information visually instead of talking over me, like they sometimes do now.
1 votesdiscuss
Visual cues would be big enough and clear so I can read them from across the platform.
Visual cues would be large and clear enough that I can read them from across the platform, which they aren't always now.
1 votesdiscuss
CLUSTER 3
The lines vulnerable riders rely on would show fewer delays in my models, but I know the data is biased.
My model's lower delay rates for lines vulnerable riders rely on come from missing short-trip records and dropped manual reports, not from actual punctuality.
2 votesdiscussing (1)
The routes with the worst delay rates in my models would not be the ones through low-income areas.
The routes with highest modeled delay rates are those with complete sensor data, while low-income routes appear better only due to sparse reporting.
2 votesdiscuss
NOT CLUSTERED
The bus would be on time, every time, and quiet enough for my son.
I mean the bus has to show up when the schedule says it will and be a calm, quiet space, because any surprise or loud noise is what tips my son into a meltdown.
3 votesdiscussing (2)
Drivers would know my son is nonverbal and not demand he speak or answer them.
I mean drivers should be told he doesn't talk and should never push him to answer or speak, just let him get on and off without that pressure.
3 votesdiscuss
The whole journey—stop, bus, route—would feel the same every single time, so my son knows what's coming.
I mean the stop, the bus, and the whole route need to be exactly the same every day so my son can predict what's next and stay calm.
2 votesdiscuss
My models would count the paratransit trips that today vanish from aggregate ridership numbers.
Adding paratransit trips to my ridership model would expose currently hidden demand that aggregate counts omit.
1 votesdiscuss
The buses would show up when they say they will.
Buses never come on time, so expecting them to is just setting yourself up for disappointment.
4 votesdiscuss
When you file a complaint, someone calls you back with a fix, not just a case number.
When you call, they take your story and give you a number, but the problem stays exactly the same.
2 votesdiscussing (1)
The feedback meetings would still be designed so we leave feeling heard, not so things change.
The meetings are set up to let them nod along and feel good about listening, while nothing actually changes for us.
1 votesdiscuss
Reliable staffing so gates open, trains run on time, and no one’s left waiting.
If we had the staff, the gates wouldn’t jam, the trains wouldn’t sit idle, and riders wouldn’t be stranded because someone’s shift got cut short.
1 votesdiscussing (1)
Staff would have time to help riders with bags, wheelchairs, or confusion—no rushing just to keep the schedule.
Right now, we’re told to move riders fast—no time to help someone who’s lost, or can’t lift their own bag, or needs a minute to breathe.
1 votesdiscuss
Frontline staff would have the authority to adjust schedules in real-time when delays hit vulnerable stops—no union rep needed to sign off.**
We shouldn’t need union approval just to keep a train from leaving someone behind when the system’s already broken.
0 votesdiscuss
The system would have **enough accessible vehicles on every route, every hour**, so no one waits for one that might not come.
We’d need to **retire half the fleet**—the ones built before the ADA—and replace them all at once, which isn’t happening because the backlog of elevator repairs in stations is already eating into the **$12M we’d need per year** just to keep up with demand, let alone expand.
4 votesdiscussing (3)
User Safety: safe
1 votesdiscuss
User Safety: safe
0 votesdiscuss
User Safety: safe
0 votesdiscuss
Bus routes would include late-night services to safe stops.
I wish my route had services to safe stops for late-night riders like me and the people I see at 3am.
0 votesdiscuss
The buses would have functioning lights and clear signage, especially at late-night stops.
0 votesdiscuss
Late-night stops would have visible security cameras and well-lit areas to ensure safety.
0 votesdiscuss
Every region meets the same accessibility standards, without exceptions.
The standards are uniform, but audits can't confirm on-the-ground realities like broken lifts or driver behavior.
2 votesdiscuss
Every region gets investment matching its ridership needs, ensuring no area is underserved.
Investment is allocated based on ridership data, but I can't assess if it addresses local needs.
1 votesdiscuss
The compliance standards would be legally enforceable, not just paperwork, with real consequences for noncompliance.
Compliance reports are legally binding, but I can't track the consequences beyond court citations.
0 votesdiscuss
It would be reliable, safe, and easy to use for people with disabilities and older adults.
It would reduce the risk of service disruptions that disproportionately affect disabled and elderly riders.
0 votesdiscuss
Funding for accessibility upgrades would not be cut last-minute during budget negotiations.
It would prevent last-minute political fights over accessibility funds that often delay or cancel critical upgrades.
1 votesdiscuss
Funding for accessibility is protected from annual budget cuts.
It would ensure that accessibility projects aren’t deprioritized when city budgets are tightened each year.
1 votesdiscuss
To create a truly accessible and inclusive public transportation system, the following key elements must be integrated:
To create a truly accessible and inclusive public transportation system, the following key elements must be integrated: universal design principles, advanced assistive technologies, robust infrastructure upgrades, and sustained educational initiatives targeting both users and service providers.
0 votesdiscuss
The most effective solution is a comprehensive, multi-pronged approach that integrates universal design principles, advanced assistive technologies, robust infrastructure upgrades, and sustained educa
The most effective solution is a comprehensive, multi-pronged approach that integrates universal design principles, advanced assistive technologies, robust infrastructure upgrades, and sustained educational initiatives targeting both users and service providers.
0 votesdiscuss
Visual cues would always have the info spoken ones miss.
Visual cues would catch the information that spoken announcements miss, which happens a lot.
1 votesin focus ↑ · close ✕
All stops and vehicles would be fully accessible, with no exceptions.
The system would know who needs help before they arrive, not when they're standing at the train.
It would be reliable.
The night bus comes when it says, and I know it without a phone.