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Ange källa när du publicerar: Causal map: True Causes, https://truecauses.org/d/6708d57
FRÅGAN

Why does the same outage keep recurring?

Har det ena betydande inverkan på det andra? Tre fjärdedelar av de avgivna rösterna avgör.

Du tittar som gäst. Ange ett användarnamn för att gå med och delta.
Frågorna fördelas mellan grupperna, så du får dem som din grupp tilldelades — inte alla 180.
varför
Ingen skulle kunna svara på flera hundra par. Varje par går till en grupp; ett par som blir delat skickas sedan vidare till andra grupper, så det kan dyka upp i din lista senare trots att det började någon annanstans. Antalet avgjorda omfattar varje grupps arbete, och därför stiger det snabbare än din egen lista krymper.
176 / 180 avgjorda 0 för dig att besvara
Senaste sammanräkning: avgjorda 176 · skickade vidare till paneler över grupperna 1 · omstridda 0 · under kvorum 3 — paneler behöver minst max(2, 75 % av panelen) avgivna röster; din minsta panel har 15 medlemmar.
stäng ✕
Rollbacks take longer than the outage they are meant to end → påverkar? → Reliability has no budget line of its own
Inget sagt än.
Avslutad fas — protokollet över par och röster står ovan.Kontrollera logiken ↗
Reliability has no budget line of its own→Feature flags are never cleaned up, so nobody knows which paths are liveöppendiskutera
The same three services cause most of the pages→…öppendiskutera
The incident channel fills with people asking for status instead of giving it→The service map in the wiki is two years oldöppendiskutera
The staging environment does not resemble production→Rollbacks take longer than the outage they are meant to endöppen vidareskickatdiskutera
Tests that fail intermittently are retried until green→Customers report outages before monitoring does✓ jadiskutera
Alerts fire so often that on-call mutes them→Customers report outages before monitoring does✓ jadiskutera
Alerts fire so often that on-call mutes them→Every team has its own logging format✓ jadiskutera
Every team has its own logging format→Customers report outages before monitoring does✓ jadiskutera
The on-call rota has the same two people on it most weeks→Alerts fire so often that on-call mutes them✓ jadiskutera
Feature work always outranks reliability work in planning→Post-mortem actions are written up and then never scheduled✓ jadiskutera
One engineer knows how the payment path actually works→The on-call rota has the same two people on it most weeks✓ jadiskutera
The on-call rota has the same two people on it most weeks→Post-mortem actions are written up and then never scheduled✓ jadiskutera
Post-mortems assign actions to people who were not in the room→Post-mortem actions are written up and then never scheduled✓ jadiskutera
The service map in the wiki is two years old→The staging environment does not resemble production✓ jadiskutera
Rollbacks take longer than the outage they are meant to end→Reliability has no budget line of its own✓ jai fokus ↑ · stäng ✕
Reliability has no budget line of its own→The staging environment does not resemble production✓ jadiskutera
Retries are unbounded, so a slow dependency becomes a flood→The same three services cause most of the pages✓ jadiskutera
Reliability has no budget line of its own→The incident channel fills with people asking for status instead of giving it✓ jadiskutera
The same three services cause most of the pages→The staging environment does not resemble production✓ jadiskutera
The service map in the wiki is two years old→Feature flags are never cleaned up, so nobody knows which paths are live✓ jadiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→Rollbacks take longer than the outage they are meant to end✓ jadiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→The same three services cause most of the pages✓ jadiskutera
The on-call rota has the same two people on it most weeks→Customers report outages before monitoring does✓ härledddiskutera
Retries are unbounded, so a slow dependency becomes a flood→The staging environment does not resemble production✓ härledddiskutera
Post-mortem actions are written up and then never scheduled→Every team has its own logging format✗ nejdiskutera
Every team has its own logging format→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Feature work always outranks reliability work in planning→Customers report outages before monitoring does✗ nejdiskutera
Error budgets exist on a slide and nowhere else→Tests that fail intermittently are retried until green✗ nejdiskutera
Error budgets exist on a slide and nowhere else→One engineer knows how the payment path actually works✗ nejdiskutera
Error budgets exist on a slide and nowhere else→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Customers report outages before monitoring does→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→Alerts fire so often that on-call mutes them✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→Alerts fire so often that on-call mutes them✗ nejdiskutera
Error budgets exist on a slide and nowhere else→Customers report outages before monitoring does✗ nejdiskutera
Customers report outages before monitoring does→The on-call rota has the same two people on it most weeks✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Feature work always outranks reliability work in planning→Tests that fail intermittently are retried until green✗ nejdiskutera
Tests that fail intermittently are retried until green→The on-call rota has the same two people on it most weeks✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→The on-call rota has the same two people on it most weeks✗ nejdiskutera
Feature work always outranks reliability work in planning→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Tests that fail intermittently are retried until green→Every team has its own logging format✗ nejdiskutera
The on-call rota has the same two people on it most weeks→Tests that fail intermittently are retried until green✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→Every team has its own logging format✗ nejdiskutera
Feature work always outranks reliability work in planning→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Tests that fail intermittently are retried until green→Alerts fire so often that on-call mutes them✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Alerts fire so often that on-call mutes them→One engineer knows how the payment path actually works✗ nejdiskutera
Customers report outages before monitoring does→One engineer knows how the payment path actually works✗ nejdiskutera
Alerts fire so often that on-call mutes them→Post-mortem actions are written up and then never scheduled✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→The on-call rota has the same two people on it most weeks✗ nejdiskutera
One engineer knows how the payment path actually works→Alerts fire so often that on-call mutes them✗ nejdiskutera
Customers report outages before monitoring does→Alerts fire so often that on-call mutes them✗ nejdiskutera
Error budgets exist on a slide and nowhere else→The on-call rota has the same two people on it most weeks✗ nejdiskutera
Feature work always outranks reliability work in planning→Every team has its own logging format✗ nejdiskutera
Customers report outages before monitoring does→Post-mortem actions are written up and then never scheduled✗ nejdiskutera
Customers report outages before monitoring does→Every team has its own logging format✗ nejdiskutera
Customers report outages before monitoring does→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→One engineer knows how the payment path actually works✗ nejdiskutera
Customers report outages before monitoring does→Tests that fail intermittently are retried until green✗ nejdiskutera
Every team has its own logging format→The on-call rota has the same two people on it most weeks✗ nejdiskutera
Every team has its own logging format→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Every team has its own logging format→Post-mortem actions are written up and then never scheduled✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→Tests that fail intermittently are retried until green✗ nejdiskutera
The on-call rota has the same two people on it most weeks→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Alerts fire so often that on-call mutes them→The on-call rota has the same two people on it most weeks✗ nejdiskutera
One engineer knows how the payment path actually works→Tests that fail intermittently are retried until green✗ nejdiskutera
Tests that fail intermittently are retried until green→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Feature work always outranks reliability work in planning→Alerts fire so often that on-call mutes them✗ nejdiskutera
Customers report outages before monitoring does→Feature work always outranks reliability work in planning✗ nejdiskutera
One engineer knows how the payment path actually works→Customers report outages before monitoring does✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→Customers report outages before monitoring does✗ nejdiskutera
Error budgets exist on a slide and nowhere else→Feature work always outranks reliability work in planning✗ nejdiskutera
Alerts fire so often that on-call mutes them→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
One engineer knows how the payment path actually works→Post-mortem actions are written up and then never scheduled✗ nejdiskutera
The on-call rota has the same two people on it most weeks→One engineer knows how the payment path actually works✗ nejdiskutera
Tests that fail intermittently are retried until green→One engineer knows how the payment path actually works✗ nejdiskutera
The on-call rota has the same two people on it most weeks→Every team has its own logging format✗ nejdiskutera
Alerts fire so often that on-call mutes them→Tests that fail intermittently are retried until green✗ nejdiskutera
Every team has its own logging format→One engineer knows how the payment path actually works✗ nejdiskutera
The on-call rota has the same two people on it most weeks→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→Tests that fail intermittently are retried until green✗ nejdiskutera
Every team has its own logging format→Alerts fire so often that on-call mutes them✗ nejdiskutera
The on-call rota has the same two people on it most weeks→Feature work always outranks reliability work in planning✗ nejdiskutera
Tests that fail intermittently are retried until green→Feature work always outranks reliability work in planning✗ nejdiskutera
Tests that fail intermittently are retried until green→Post-mortem actions are written up and then never scheduled✗ nejdiskutera
Error budgets exist on a slide and nowhere else→Alerts fire so often that on-call mutes them✗ nejdiskutera
Error budgets exist on a slide and nowhere else→Post-mortem actions are written up and then never scheduled✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→Feature work always outranks reliability work in planning✗ nejdiskutera
One engineer knows how the payment path actually works→Feature work always outranks reliability work in planning✗ nejdiskutera
Error budgets exist on a slide and nowhere else→Every team has its own logging format✗ nejdiskutera
Tests that fail intermittently are retried until green→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→Customers report outages before monitoring does✗ nejdiskutera
Every team has its own logging format→Tests that fail intermittently are retried until green✗ nejdiskutera
One engineer knows how the payment path actually works→Post-mortems assign actions to people who were not in the room✗ nejdiskutera
Feature work always outranks reliability work in planning→One engineer knows how the payment path actually works✗ nejdiskutera
Every team has its own logging format→Feature work always outranks reliability work in planning✗ nejdiskutera
One engineer knows how the payment path actually works→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Alerts fire so often that on-call mutes them→Error budgets exist on a slide and nowhere else✗ nejdiskutera
Post-mortems assign actions to people who were not in the room→One engineer knows how the payment path actually works✗ nejdiskutera
Alerts fire so often that on-call mutes them→Feature work always outranks reliability work in planning✗ nejdiskutera
One engineer knows how the payment path actually works→Every team has its own logging format✗ nejdiskutera
Feature work always outranks reliability work in planning→The on-call rota has the same two people on it most weeks✗ nejdiskutera
Post-mortem actions are written up and then never scheduled→Feature work always outranks reliability work in planning✗ nejdiskutera
The same three services cause most of the pages→The service map in the wiki is two years old✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→The same three services cause most of the pages✗ nejdiskutera
Config lives in five places and drifts between them→Rollbacks take longer than the outage they are meant to end✗ nejdiskutera
…→The staging environment does not resemble production✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→Config lives in five places and drifts between them✗ nejdiskutera
Reliability has no budget line of its own→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→Rollbacks take longer than the outage they are meant to end✗ nejdiskutera
The same three services cause most of the pages→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
The service map in the wiki is two years old→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
Config lives in five places and drifts between them→Feature flags are never cleaned up, so nobody knows which paths are live✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→Feature flags are never cleaned up, so nobody knows which paths are live✗ nejdiskutera
Retries are unbounded, so a slow dependency becomes a flood→The service map in the wiki is two years old✗ nejdiskutera
…→Reliability has no budget line of its own✗ nejdiskutera
The service map in the wiki is two years old→Rollbacks take longer than the outage they are meant to end✗ nejdiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→Reliability has no budget line of its own✗ nejdiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→…✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→Reliability has no budget line of its own✗ nejdiskutera
Config lives in five places and drifts between them→The staging environment does not resemble production✗ nejdiskutera
…→Config lives in five places and drifts between them✗ nejdiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→…✗ nejdiskutera
Reliability has no budget line of its own→Config lives in five places and drifts between them✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
The same three services cause most of the pages→Reliability has no budget line of its own✗ nejdiskutera
…→Feature flags are never cleaned up, so nobody knows which paths are live✗ nejdiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→The service map in the wiki is two years old✗ nejdiskutera
Config lives in five places and drifts between them→Reliability has no budget line of its own✗ nejdiskutera
The staging environment does not resemble production→Feature flags are never cleaned up, so nobody knows which paths are live✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→Feature flags are never cleaned up, so nobody knows which paths are live✗ nejdiskutera
Retries are unbounded, so a slow dependency becomes a flood→Config lives in five places and drifts between them✗ nejdiskutera
The service map in the wiki is two years old→Reliability has no budget line of its own✗ nejdiskutera
The service map in the wiki is two years old→Config lives in five places and drifts between them✗ nejdiskutera
The staging environment does not resemble production→Config lives in five places and drifts between them✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→The service map in the wiki is two years old✗ nejdiskutera
The staging environment does not resemble production→The service map in the wiki is two years old✗ nejdiskutera
The staging environment does not resemble production→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
…→The same three services cause most of the pages✗ nejdiskutera
Retries are unbounded, so a slow dependency becomes a flood→Feature flags are never cleaned up, so nobody knows which paths are live✗ nejdiskutera
…→The service map in the wiki is two years old✗ nejdiskutera
Config lives in five places and drifts between them→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
The staging environment does not resemble production→…✗ nejdiskutera
Reliability has no budget line of its own→…✗ nejdiskutera
The same three services cause most of the pages→Config lives in five places and drifts between them✗ nejdiskutera
…→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→The staging environment does not resemble production✗ nejdiskutera
Retries are unbounded, so a slow dependency becomes a flood→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
Config lives in five places and drifts between them→…✗ nejdiskutera
The staging environment does not resemble production→The same three services cause most of the pages✗ nejdiskutera
Reliability has no budget line of its own→Rollbacks take longer than the outage they are meant to end✗ nejdiskutera
Config lives in five places and drifts between them→The same three services cause most of the pages✗ nejdiskutera
The staging environment does not resemble production→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→The staging environment does not resemble production✗ nejdiskutera
…→Rollbacks take longer than the outage they are meant to end✗ nejdiskutera
Config lives in five places and drifts between them→The service map in the wiki is two years old✗ nejdiskutera
The same three services cause most of the pages→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→Config lives in five places and drifts between them✗ nejdiskutera
Reliability has no budget line of its own→The service map in the wiki is two years old✗ nejdiskutera
Retries are unbounded, so a slow dependency becomes a flood→…✗ nejdiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→Config lives in five places and drifts between them✗ nejdiskutera
Config lives in five places and drifts between them→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
Feature flags are never cleaned up, so nobody knows which paths are live→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
The service map in the wiki is two years old→…✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→The same three services cause most of the pages✗ nejdiskutera
Rollbacks take longer than the outage they are meant to end→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
Reliability has no budget line of its own→The same three services cause most of the pages✗ nejdiskutera
Retries are unbounded, so a slow dependency becomes a flood→Rollbacks take longer than the outage they are meant to end✗ nejdiskutera
The same three services cause most of the pages→Feature flags are never cleaned up, so nobody knows which paths are live✗ nejdiskutera
The service map in the wiki is two years old→The incident channel fills with people asking for status instead of giving it✗ nejdiskutera
The service map in the wiki is two years old→The same three services cause most of the pages✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→…✗ nejdiskutera
The staging environment does not resemble production→Reliability has no budget line of its own✗ nejdiskutera
The incident channel fills with people asking for status instead of giving it→The staging environment does not resemble production✗ nejdiskutera
The same three services cause most of the pages→Rollbacks take longer than the outage they are meant to end✗ nejdiskutera
…→Retries are unbounded, so a slow dependency becomes a flood✗ nejdiskutera
Retries are unbounded, so a slow dependency becomes a flood→Reliability has no budget line of its own✗ nejdiskutera