LA DOMANDA
Why does the same outage keep recurring?
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perché
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Config lives in five places and drifts between them
I mean the pattern over the last two quarters, not a single incident.
raggruppamento 3
Ancora nessun intervento.
RAGGRUPPAMENTO 1
The on-call rota has the same two people on it most weeks
voti: 7discuti
The same three services cause most of the pages
voti: 14discuti
RAGGRUPPAMENTO 2
Post-mortem actions are written up and then never scheduled
voti: 4discuti
Feature flags are never cleaned up, so nobody knows which paths are live
Meaning the repeat outages, not the one-off hardware failure in March.
voti: 7discuti
RAGGRUPPAMENTO 3
Migrations are run by hand from a laptop
voti: 2discuti
Config lives in five places and drifts between them
I mean the pattern over the last two quarters, not a single incident.
voti: 3in primo piano ↑ · chiudi ✕
RAGGRUPPAMENTO 4
Reliability has no budget line of its own
To be precise: this is about the process, not the person on call that night.
voti: 11discuti
Every team has its own logging format
voti: 3discuti
RAGGRUPPAMENTO 5
Customers report outages before monitoring does
I mean the pattern over the last two quarters, not a single incident.
voti: 10discuti
Alerts fire so often that on-call mutes them
I mean the pattern over the last two quarters, not a single incident.
voti: 6discuti
RAGGRUPPAMENTO 6
The service map in the wiki is two years old
voti: 5discuti
Runbooks are out of date within a month of being written
To be precise: this is about the process, not the person on call that night.
voti: 2discussione (1)
NON RAGGRUPPATA
Tests that fail intermittently are retried until green
voti: 10discuti
Leadership asks for a root cause within the hour, so the first plausible one wins
I mean the pattern over the last two quarters, not a single incident.
voti: 1discuti
Success is measured in features shipped per quarter
voti: 1discuti
Dependencies are upgraded only when something breaks
Meaning the repeat outages, not the one-off hardware failure in March.
voti: 0discuti
Deploys go out on Friday afternoons because that is when the sprint ends
voti: 2discuti
Rollbacks take longer than the outage they are meant to end
To be precise: this is about the process, not the person on call that night.
voti: 3discuti
Post-mortems assign actions to people who were not in the room
Scope: the services this team runs, not the whole platform.
voti: 8discussione (1)
Feature work always outranks reliability work in planning
Scope: the services this team runs, not the whole platform.
voti: 4discuti
There is no time set aside after an incident, so the write-up is done at midnight
voti: 2discuti
Incidents are declared late because declaring one feels like blame
voti: 1discuti
Load tests were last run before the customer base doubled
voti: 1discuti
One engineer knows how the payment path actually works
Scope: the services this team runs, not the whole platform.
voti: 5
↳ candidata a un posto riservato: https://example.org/ops-incident-review.pdf could not read it (HTTPError) a sostegno: 1 su 2
discutiError budgets exist on a slide and nowhere else
voti: 8discuti
The staging environment does not resemble production
voti: 7discuti
The incident channel fills with people asking for status instead of giving it
voti: 3discuti
Nobody owns the shared database schema
To be precise: this is about the process, not the person on call that night.
voti: 2discuti
Retries are unbounded, so a slow dependency becomes a flood
voti: 6discuti
Capacity is added after the outage, never before
voti: 0discuti