SPØRGSMÅLET
Why does the same outage keep recurring?
Har den ene væsentlig indflydelse på den anden? Tre fjerdedele af de afgivne stemmer afgør det.
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Post-mortems assign actions to people who were not in the room → påvirker? → Alerts fire so often that on-call mutes them
Intet sagt endnu.
Afsluttet fase — historikken over par og stemmer står ovenfor.Tjek logikken ↗
| Reliability has no budget line of its own | → | Feature flags are never cleaned up, so nobody knows which paths are live | åben | diskutér |
| The same three services cause most of the pages | → | … | åben | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | The service map in the wiki is two years old | åben | diskutér |
| The staging environment does not resemble production | → | Rollbacks take longer than the outage they are meant to end | åben sendt videre | diskutér |
| Tests that fail intermittently are retried until green | → | Customers report outages before monitoring does | ✓ ja | diskutér |
| Alerts fire so often that on-call mutes them | → | Customers report outages before monitoring does | ✓ ja | diskutér |
| Alerts fire so often that on-call mutes them | → | Every team has its own logging format | ✓ ja | diskutér |
| Every team has its own logging format | → | Customers report outages before monitoring does | ✓ ja | diskutér |
| The on-call rota has the same two people on it most weeks | → | Alerts fire so often that on-call mutes them | ✓ ja | diskutér |
| Feature work always outranks reliability work in planning | → | Post-mortem actions are written up and then never scheduled | ✓ ja | diskutér |
| One engineer knows how the payment path actually works | → | The on-call rota has the same two people on it most weeks | ✓ ja | diskutér |
| The on-call rota has the same two people on it most weeks | → | Post-mortem actions are written up and then never scheduled | ✓ ja | diskutér |
| Post-mortems assign actions to people who were not in the room | → | Post-mortem actions are written up and then never scheduled | ✓ ja | diskutér |
| The service map in the wiki is two years old | → | The staging environment does not resemble production | ✓ ja | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | Reliability has no budget line of its own | ✓ ja | diskutér |
| Reliability has no budget line of its own | → | The staging environment does not resemble production | ✓ ja | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | The same three services cause most of the pages | ✓ ja | diskutér |
| Reliability has no budget line of its own | → | The incident channel fills with people asking for status instead of giving it | ✓ ja | diskutér |
| The same three services cause most of the pages | → | The staging environment does not resemble production | ✓ ja | diskutér |
| The service map in the wiki is two years old | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✓ ja | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | Rollbacks take longer than the outage they are meant to end | ✓ ja | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | The same three services cause most of the pages | ✓ ja | diskutér |
| The on-call rota has the same two people on it most weeks | → | Customers report outages before monitoring does | ✓ udledt | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | The staging environment does not resemble production | ✓ udledt | diskutér |
| Post-mortem actions are written up and then never scheduled | → | Every team has its own logging format | ✗ nej | diskutér |
| Every team has its own logging format | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | Customers report outages before monitoring does | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | Alerts fire so often that on-call mutes them | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | Alerts fire so often that on-call mutes them | ✗ nej | i fokus ↑ · luk ✕ |
| Error budgets exist on a slide and nowhere else | → | Customers report outages before monitoring does | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | Every team has its own logging format | ✗ nej | diskutér |
| The on-call rota has the same two people on it most weeks | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | Every team has its own logging format | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | Alerts fire so often that on-call mutes them | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Alerts fire so often that on-call mutes them | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| Alerts fire so often that on-call mutes them | → | Post-mortem actions are written up and then never scheduled | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Alerts fire so often that on-call mutes them | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | Alerts fire so often that on-call mutes them | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | Every team has its own logging format | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | Post-mortem actions are written up and then never scheduled | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | Every team has its own logging format | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| Every team has its own logging format | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| Every team has its own logging format | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Every team has its own logging format | → | Post-mortem actions are written up and then never scheduled | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| The on-call rota has the same two people on it most weeks | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Alerts fire so often that on-call mutes them | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | Alerts fire so often that on-call mutes them | ✗ nej | diskutér |
| Customers report outages before monitoring does | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Customers report outages before monitoring does | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | Customers report outages before monitoring does | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| Alerts fire so often that on-call mutes them | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Post-mortem actions are written up and then never scheduled | ✗ nej | diskutér |
| The on-call rota has the same two people on it most weeks | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| The on-call rota has the same two people on it most weeks | → | Every team has its own logging format | ✗ nej | diskutér |
| Alerts fire so often that on-call mutes them | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| Every team has its own logging format | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| The on-call rota has the same two people on it most weeks | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| Every team has its own logging format | → | Alerts fire so often that on-call mutes them | ✗ nej | diskutér |
| The on-call rota has the same two people on it most weeks | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | Post-mortem actions are written up and then never scheduled | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | Alerts fire so often that on-call mutes them | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | Post-mortem actions are written up and then never scheduled | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| Error budgets exist on a slide and nowhere else | → | Every team has its own logging format | ✗ nej | diskutér |
| Tests that fail intermittently are retried until green | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | Customers report outages before monitoring does | ✗ nej | diskutér |
| Every team has its own logging format | → | Tests that fail intermittently are retried until green | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Post-mortems assign actions to people who were not in the room | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| Every team has its own logging format | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Alerts fire so often that on-call mutes them | → | Error budgets exist on a slide and nowhere else | ✗ nej | diskutér |
| Post-mortems assign actions to people who were not in the room | → | One engineer knows how the payment path actually works | ✗ nej | diskutér |
| Alerts fire so often that on-call mutes them | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| One engineer knows how the payment path actually works | → | Every team has its own logging format | ✗ nej | diskutér |
| Feature work always outranks reliability work in planning | → | The on-call rota has the same two people on it most weeks | ✗ nej | diskutér |
| Post-mortem actions are written up and then never scheduled | → | Feature work always outranks reliability work in planning | ✗ nej | diskutér |
| The same three services cause most of the pages | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | The same three services cause most of the pages | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | Rollbacks take longer than the outage they are meant to end | ✗ nej | diskutér |
| … | → | The staging environment does not resemble production | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| Reliability has no budget line of its own | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | Rollbacks take longer than the outage they are meant to end | ✗ nej | diskutér |
| The same three services cause most of the pages | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| The service map in the wiki is two years old | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✗ nej | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| … | → | Reliability has no budget line of its own | ✗ nej | diskutér |
| The service map in the wiki is two years old | → | Rollbacks take longer than the outage they are meant to end | ✗ nej | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | Reliability has no budget line of its own | ✗ nej | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | … | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | Reliability has no budget line of its own | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | The staging environment does not resemble production | ✗ nej | diskutér |
| … | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | … | ✗ nej | diskutér |
| Reliability has no budget line of its own | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| The same three services cause most of the pages | → | Reliability has no budget line of its own | ✗ nej | diskutér |
| … | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✗ nej | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | Reliability has no budget line of its own | ✗ nej | diskutér |
| The staging environment does not resemble production | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✗ nej | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| The service map in the wiki is two years old | → | Reliability has no budget line of its own | ✗ nej | diskutér |
| The service map in the wiki is two years old | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| The staging environment does not resemble production | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| The staging environment does not resemble production | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| The staging environment does not resemble production | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| … | → | The same three services cause most of the pages | ✗ nej | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✗ nej | diskutér |
| … | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| The staging environment does not resemble production | → | … | ✗ nej | diskutér |
| Reliability has no budget line of its own | → | … | ✗ nej | diskutér |
| The same three services cause most of the pages | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| … | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | The staging environment does not resemble production | ✗ nej | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | … | ✗ nej | diskutér |
| The staging environment does not resemble production | → | The same three services cause most of the pages | ✗ nej | diskutér |
| Reliability has no budget line of its own | → | Rollbacks take longer than the outage they are meant to end | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | The same three services cause most of the pages | ✗ nej | diskutér |
| The staging environment does not resemble production | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | The staging environment does not resemble production | ✗ nej | diskutér |
| … | → | Rollbacks take longer than the outage they are meant to end | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| The same three services cause most of the pages | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| Reliability has no budget line of its own | → | The service map in the wiki is two years old | ✗ nej | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | … | ✗ nej | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | Config lives in five places and drifts between them | ✗ nej | diskutér |
| Config lives in five places and drifts between them | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| Feature flags are never cleaned up, so nobody knows which paths are live | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| The service map in the wiki is two years old | → | … | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | The same three services cause most of the pages | ✗ nej | diskutér |
| Rollbacks take longer than the outage they are meant to end | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| Reliability has no budget line of its own | → | The same three services cause most of the pages | ✗ nej | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | Rollbacks take longer than the outage they are meant to end | ✗ nej | diskutér |
| The same three services cause most of the pages | → | Feature flags are never cleaned up, so nobody knows which paths are live | ✗ nej | diskutér |
| The service map in the wiki is two years old | → | The incident channel fills with people asking for status instead of giving it | ✗ nej | diskutér |
| The service map in the wiki is two years old | → | The same three services cause most of the pages | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | … | ✗ nej | diskutér |
| The staging environment does not resemble production | → | Reliability has no budget line of its own | ✗ nej | diskutér |
| The incident channel fills with people asking for status instead of giving it | → | The staging environment does not resemble production | ✗ nej | diskutér |
| The same three services cause most of the pages | → | Rollbacks take longer than the outage they are meant to end | ✗ nej | diskutér |
| … | → | Retries are unbounded, so a slow dependency becomes a flood | ✗ nej | diskutér |
| Retries are unbounded, so a slow dependency becomes a flood | → | Reliability has no budget line of its own | ✗ nej | diskutér |