PITANJE
Why does the same outage keep recurring?
Potrošite nalepnice na ono što je najvažnije. Ideja sa dokazom može da zauzme rezervisano mesto.
zatvoreno · nazad na fazu Akcije
Gledate kao gost. Unesite korisničko ime da biste se pridružili i učestvovali.
Vaš broj nalepnica
Jedna po ideji, ukupno 5. Najmanje jedan glas.
Rezervisana mesta za previđene ideje: 5 — nominujte jednu uz link, i ona se računa kada se dovoljno ljudi (2) složi da je izvor relevantan.
zašto
Kada se faza zatvori, jedan nominovani ulazi slučajnim izvlačenjem, a ostali po broju nominacija, najviše jedan po klasi zainteresovanih strana. Model proverava samo da li stranica govori o istoj temi — nikad da li dokazuje tvrdnju. Ta procena pripada sobi, a nominacija iza koje niko drugi ne stoji ne dobija mesto.
KLASTER 1
The on-call rota has the same two people on it most weeks
glasova: 7diskutuj
The same three services cause most of the pages
glasova: 14diskutuj
KLASTER 2
Post-mortem actions are written up and then never scheduled
glasova: 4diskutuj
Feature flags are never cleaned up, so nobody knows which paths are live
Meaning the repeat outages, not the one-off hardware failure in March.
glasova: 7diskutuj
KLASTER 3
Migrations are run by hand from a laptop
glasova: 2diskutuj
Config lives in five places and drifts between them
I mean the pattern over the last two quarters, not a single incident.
glasova: 3diskutuj
KLASTER 4
Reliability has no budget line of its own
To be precise: this is about the process, not the person on call that night.
glasova: 11diskutuj
Every team has its own logging format
glasova: 3diskutuj
KLASTER 5
Customers report outages before monitoring does
I mean the pattern over the last two quarters, not a single incident.
glasova: 10diskutuj
Alerts fire so often that on-call mutes them
I mean the pattern over the last two quarters, not a single incident.
glasova: 6diskutuj
KLASTER 6
The service map in the wiki is two years old
glasova: 5diskutuj
Runbooks are out of date within a month of being written
To be precise: this is about the process, not the person on call that night.
glasova: 2diskusija (1)
VAN KLASTERA
Tests that fail intermittently are retried until green
glasova: 10diskutuj
Leadership asks for a root cause within the hour, so the first plausible one wins
I mean the pattern over the last two quarters, not a single incident.
glasova: 1diskutuj
Success is measured in features shipped per quarter
glasova: 1diskutuj
Dependencies are upgraded only when something breaks
Meaning the repeat outages, not the one-off hardware failure in March.
glasova: 0diskutuj
Deploys go out on Friday afternoons because that is when the sprint ends
glasova: 2diskutuj
Rollbacks take longer than the outage they are meant to end
To be precise: this is about the process, not the person on call that night.
glasova: 3diskutuj
Post-mortems assign actions to people who were not in the room
Scope: the services this team runs, not the whole platform.
glasova: 8diskusija (1)
Feature work always outranks reliability work in planning
Scope: the services this team runs, not the whole platform.
glasova: 4diskutuj
There is no time set aside after an incident, so the write-up is done at midnight
glasova: 2diskutuj
Incidents are declared late because declaring one feels like blame
glasova: 1diskutuj
Load tests were last run before the customer base doubled
glasova: 1diskutuj
One engineer knows how the payment path actually works
Scope: the services this team runs, not the whole platform.
glasova: 5
↳ nominovano za rezervisano mesto: https://example.org/ops-incident-review.pdf could not read it (HTTPError) podrška: 1 od 2
diskutujError budgets exist on a slide and nowhere else
glasova: 8u fokusu ↑ · zatvori ✕
The staging environment does not resemble production
glasova: 7diskutuj
The incident channel fills with people asking for status instead of giving it
glasova: 3diskutuj
Nobody owns the shared database schema
To be precise: this is about the process, not the person on call that night.
glasova: 2diskutuj
Retries are unbounded, so a slow dependency becomes a flood
glasova: 6diskutuj
Capacity is added after the outage, never before
glasova: 0diskutuj