True Causes
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Why are waits in the emergency department so long?
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30 people · 36 ideas · 2 groups · 3 rooms federated
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THE QUESTION

Why are waits in the emergency department so long?

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One per idea, 5 total. Floor is one vote.
5 places are held for overlooked ideas — nominate one with a link, and it counts once 2 people agree the source is relevant.
why
At stage close one nominee enters by random draw and the rest by nomination count, at most one per stakeholder class. A model checks only whether the page is about the same subject — never whether it proves the claim. That judgement is the room's, and a nomination nobody else stands behind takes no seat.
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Nobody phones the GP because there is no number that answers
Meaning the recurring case, not one incident.
cluster 2
Nothing said yet.
CLUSTER 1
Staff leave faster than we can hire them
15 votesdiscuss
Agency staff cost triple and know nothing about the ward
0 votesdiscuss
CLUSTER 2
Nobody phones the GP because there is no number that answers
Meaning the recurring case, not one incident.
Beds are full because nobody can be discharged
14 votesdiscuss
NOT CLUSTERED
We have had four reorganisations and no more beds
3 votesdiscuss
The same patients come back within a week
Scope: here specifically, not everywhere.
Imaging closes at six and reopens at eight
I mean this happens weekly, not once in a while.
We measure the four-hour target, so patients are moved not treated
I mean this happens weekly, not once in a while.
A newly qualified nurse is alone on a bay by month three
Observed, not measured — I would want the data too.
0 votesdiscuss
The people who know the fix are never asked
Narrower than it reads; the wider version is someone else's card.
The computer system takes eleven clicks to order a blood test
Scope: here specifically, not everywhere.
2 votesdiscuss
Every improvement project ends when its funding does
Observed, not measured — I would want the data too.
1 votesdiscuss
The rota is built for the average day, not the busy one
2 votesdiscuss
Discharge needs a pharmacy that closes before the ward round ends
I mean this happens weekly, not once in a while.
0 votesdiscuss
Managers are judged on the target too, so nobody questions it
3 votesdiscuss
An incident report goes into a system nobody reads back
4 votesdiscuss
The specialist on call is covering two sites
0 votesdiscuss
Triage is done by whoever is free, not by who is trained
1 votesdiscuss
A trolley in a different corridor stops the clock
3 votesdiscuss
There is nowhere else open after six
1 votesdiscuss
Every winter is treated as a surprise
0 votesdiscuss
A pharmacy could have handled a third of today
4 votesdiscuss
The target changes what we do more than the illness does
To be precise: this is about the situation, not a person.
9 votesdiscuss
A patient waits for one test that takes ten minutes to run
I mean this happens weekly, not once in a while.
8 votesdiscuss
The notes from the last visit are in a different building
0 votesdiscuss
Two systems hold the same patient under different numbers
1 votesdiscuss
Patients come here because they cannot get an appointment
I mean this happens weekly, not once in a while.
13 votes
↳ nominated for a seat: https://example.org/ops-incident-review.pdf could not read it (HTTPError) 1 of 2 behind it
discuss
Nobody measures whether the patient got better
I mean this happens weekly, not once in a while.
7 votesdiscuss
Experienced staff leave and take the workarounds with them
4 votesdiscuss
Nobody has time to teach, so nobody learns
0 votesdiscuss
A decision to admit waits for a consultant round in the morning
7 votesdiscuss
A patient fit to leave waits four days for a care package
Meaning the recurring case, not one incident.
1 votesdiscuss
People wait hours in a corridor before anyone sees them
14 votesdiscuss
The out-of-hours service tells people to come here
0 votesdiscuss
Nobody may discharge at night, so a bed is lost for twelve hours
Scope: here specifically, not everywhere.
2 votesdiscuss
Social care and the hospital are funded from different budgets
2 votesdiscuss