True Causes
СР

ATLAS · A CLAIM AND WHERE IT CAME FROM

Most complaints are about waiting, not about the answer

Raised in 1 room

Why do complaints keep rising while the product improves?

→ What leads to it (1)

A customer who complains twice gets the same first reply both times
certified in 1 room

→ What it leads to (2)

Complaints are counted only when someone uses the word complaint
certified in 1 room
A customer who complains twice gets the same first reply both times
certified in 1 room

Every room keeps its own record: its map, its rules, and every judged pair with its votes, downloadable from the room. ← The atlas