True Causes
PT

ATLAS · A CLAIM AND WHERE IT CAME FROM

Alerts fire so often that on-call mutes them

Raised in 1 room

Why does the same outage keep recurring?

→ What leads to it (1)

The on-call rota has the same two people on it most weeks
certified in 1 room

→ What it leads to (2)

Customers report outages before monitoring does
certified in 1 room
Every team has its own logging format
certified in 1 room

Every room keeps its own record: its map, its rules, and every judged pair with its votes, downloadable from the room. ← The atlas