True Causes
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Why do our lorries never leave on time?
Handovers between shifts lose key details
a walkthrough with stand-ins — a demonstration, not a finding · root cause · sealed
It significantly influences
The scanner and the label printer disagree about leading zeros
certified · 12 yes · 2 no
Nobody reconciles what left the building with what was ordered
certified · 11 yes · 2 no · 1 abstained
What significantly influences it
The induction is a video nobody watches to the end
certified · 12 yes · 0 no · 2 abstained
Judged not to be linked
The induction is a video nobody watches to the end
judged not to · 3 yes · 9 no · 2 abstained
A picker who slows down to check is beaten by one who does not
judged not to · 1 yes · 13 no
Batteries for the handhelds are charged on the same shift that uses them
judged not to · 1 yes · 12 no · 1 abstained
Nobody has ever been thanked for catching an error
judged not to · 0 yes · 13 no · 1 abstained
Small errors are hidden to avoid blame
judged not to · 0 yes · 13 no · 1 abstained
Returns are put back on the shelf without being checked
judged not to · 0 yes · 13 no · 1 abstained
A picker who slows down to check is beaten by one who does not
judged not to · 1 yes · 11 no · 2 abstained
The scanner and the label printer disagree about leading zeros
judged not to · 0 yes · 14 no
Nobody has ever been thanked for catching an error
judged not to · 3 yes · 11 no
Nobody reconciles what left the building with what was ordered
judged not to · 2 yes · 12 no
The pick face is replenished from the same aisle people are picking
judged not to · 2 yes · 12 no
Small errors are hidden to avoid blame
judged not to · 2 yes · 11 no · 1 abstained
Returns are put back on the shelf without being checked
judged not to · 0 yes · 13 no · 1 abstained
A group’s judgement, not a measurement. Demo room. On the atlas.
↗ cite or embed this claim
Link: https://truecauses.org/c/06d80ad/3d94cb0-handovers-shifts-lose-key-details
As data: https://truecauses.org/c/06d80ad/3d94cb0.json