Targets reward speed over accuracy

a walkthrough with stand-ins — a demonstration, not a finding · root cause · sealed

It significantly influences

certified · 12 yes · 3 no

What significantly influences it

The trolleys are too small for the orders we now get

certified · 12 yes · 2 no · 1 abstained

certified · 15 yes · 0 no

Judged not to be linked

Two shifts use different names for the same location

judged not to · 1 yes · 14 no

judged not to · 1 yes · 14 no

judged not to · 2 yes · 11 no · 2 abstained

judged not to · 3 yes · 12 no

judged not to · 2 yes · 11 no · 2 abstained

judged not to · 2 yes · 13 no

judged not to · 1 yes · 14 no

judged not to · 1 yes · 14 no

judged not to · 4 yes · 23 no · 2 abstained · cross-group

judged not to · 3 yes · 12 no

judged not to · 2 yes · 11 no · 2 abstained

judged not to · 0 yes · 13 no · 2 abstained

judged not to · 1 yes · 14 no

judged not to · 3 yes · 12 no

judged not to · 0 yes · 14 no · 1 abstained

A group’s judgement, not a measurement. Demo room. On the atlas.

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