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Why does A&E make people wait for hours?
The form asks questions I cannot answer about my own body
a walkthrough with stand-ins — a demonstration, not a finding · root cause · sealed
It significantly influences
People wait hours in a corridor before anyone sees them
certified · 11 yes · 2 no · 1 abstained
You are moved three times and explain yourself three times
certified · 13 yes · 1 no
Nobody explained what the test was for
certified · 11 yes · 2 no · 1 abstained
Judged not to be linked
There is no water and no food after ten
judged not to · 1 yes · 13 no
Beds are full because nobody can be discharged
judged not to · 2 yes · 10 no · 2 abstained
The GP said six weeks and it has been five months
judged not to · 0 yes · 13 no · 1 abstained
The same patients come back within a week
judged not to · 1 yes · 11 no · 2 abstained
The interpreter was booked for twenty minutes
judged not to · 2 yes · 10 no · 2 abstained
There is no water and no food after ten
judged not to · 0 yes · 14 no
People wait hours in a corridor before anyone sees them
judged not to · 7 yes · 21 no · 1 abstained · cross-group
You are moved three times and explain yourself three times
judged not to · 2 yes · 12 no
Beds are full because nobody can be discharged
judged not to · 2 yes · 11 no · 1 abstained
The GP said six weeks and it has been five months
judged not to · 1 yes · 13 no
The same patients come back within a week
judged not to · 2 yes · 12 no
The interpreter was booked for twenty minutes
judged not to · 0 yes · 13 no · 1 abstained
Nobody explained what the test was for
judged not to · 0 yes · 14 no
I was sent home at midnight with no way to get there
judged not to · 6 yes · 22 no · 1 abstained · cross-group
A group’s judgement, not a measurement. Demo room. On the atlas.
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