True Causes
← lobby
tap any completed stage to explore it
✓
Generate
✓
Clarify
✓
Cluster
✓
Select
✓
Structure
✓
Map
7
Actions
walkthrough · not counted
obstacles · anyone with the link · listed publicly · federation on
30 people · 34 ideas · 2 groups · 3 rooms federated
Passport → · Logic → · record
↗ share this map
On another site, as a live map:
As a picture: https://truecauses.org/d/d4b5d11/map.svg
As data: every judged pair in this room (CSV). Each claim has its own address, /c/d4b5d11/<card>, listed under the map.
Credit when you publish: Causal map: True Causes, https://truecauses.org/d/d4b5d11
THE QUESTION

Why does A&E make people wait for hours?

The root causes, deepest first. Disagreements stay on the map.

closed · back to Actions
Viewing as guest. Enter a handle to join and take part.
This room’s map
Deepest causes on the left, roots outlined in green. Tap a claim to see its chain.
a link the room certified contested: the room could not settle it
I did not come sooner because I could not afford the trip → Nobody tells you how long the wait will beI did not come sooner because I could not afford the trip → Staff leave faster than we can hire themI did not come sooner because I could not afford the trip → I came here because I could not get seen anywhere elsePeople wait hours in a corridor before anyone sees them → The same patients come back within a weekBeds are full because nobody can be discharged → People wait hours in a corridor before anyone sees themBeds are full because nobody can be discharged → The GP said six weeks and it has been five monthsBeds are full because nobody can be discharged → I was sent home at midnight with no way to get thereThe GP said six weeks and it has been five months → The interpreter was booked for twenty minutesNobody tells you how long the wait will be → Being frightened makes everything take longerNobody tells you how long the wait will be → I did not know a pharmacy could have helpedBeing frightened makes everything take longer → I did not know a pharmacy could have helpedThe interpreter was booked for twenty minutes → Nobody explained what the test was forStaff leave faster than we can hire them → Nobody tells you how long the wait will beI have been in this corridor before and nothing changed → Nobody tells you how long the wait will beI have been in this corridor before and nothing changed → Being frightened makes everything take longerI have been in this corridor before and nothing changed → I came here because I could not get seen anywhere elseI came here because I could not get seen anywhere else → Being frightened makes everything take longerI came here because I could not get seen anywhere else → My mother came home with no one to help her stand upNobody has ever asked me what would have kept me away → I have been in this corridor before and nothing changedI did not know a pharmacy could have helped → Staff leave faster than we can hire themI did not know a pharmacy could have helped → I came here because I could not get seen anywhere elseI did not know a pharmacy could have helped → My mother came home with no one to help her stand upThe form asks questions I cannot answer about my own body → People wait hours in a corridor before anyone sees themThe form asks questions I cannot answer about my own body → You are moved three times and explain yourself three timesThe form asks questions I cannot answer about my own body → Nobody explained what the test was forI was sent home at midnight with no way to get there → There is no water and no food after tenI was sent home at midnight with no way to get there → The same patients come back within a weekMy mother came home with no one to help her stand up → Nobody tells you how long the wait will beMy mother came home with no one to help her stand up → Staff leave faster than we can hire themI did not come sooner because I could not afford the tripI did not come soonerbecause I could not afford…Beds are full because nobody can be dischargedBeds are full becausenobody can be dischargedNobody has ever asked me what would have kept me awayNobody has ever asked mewhat would have kept me…The form asks questions I cannot answer about my own bodyThe form asks questions IclusterCLUSTER 2You are moved three times and explain yourself three timesYou are moved three timesclusterCLUSTER 1I have been in this corridor before and nothing changedI have been in thiscorridor before and nothin…People wait hours in a corridor before anyone sees themPeople wait hours in acorridor before anyone see…I was sent home at midnight with no way to get thereI was sent home at midnightwith no way to get thereThe GP said six weeks and it has been five monthsThe GP said six weeks andit has been five monthsThe same patients come back within a weekThe same patients come backwithin a weekThere is no water and no food after tenThere is no water and nofood after tenThe interpreter was booked for twenty minutesThe interpreter was bookedfor twenty minutesBeing frightened makes everything take longerBeing frightened makeseverything take longerpart of a feedback loop⟳I came here because I could not get seen anywhere elseI came here because I couldnot get seen anywhere elsepart of a feedback loop⟳Nobody tells you how long the wait will beNobody tells you how longpart of a feedback loop⟳clusterCLUSTER 1I did not know a pharmacy could have helpedI did not know a pharmacycould have helpedpart of a feedback loop⟳Staff leave faster than we can hire themStaff leave faster than wecan hire thempart of a feedback loop⟳My mother came home with no one to help her stand upMy mother came home with nopart of a feedback loop⟳clusterCLUSTER 3Nobody explained what the test was forNobody explained what thetest was for
Every claim on this map, with its own address (19)
Nobody has ever asked me what would have kept me away
I have been in this corridor before and nothing changed
Nobody tells you how long the wait will be
I did not know a pharmacy could have helped
My mother came home with no one to help her stand up
Staff leave faster than we can hire them
I did not come sooner because I could not afford the trip
I came here because I could not get seen anywhere else
Being frightened makes everything take longer
The form asks questions I cannot answer about my own body
People wait hours in a corridor before anyone sees them
Beds are full because nobody can be discharged
I was sent home at midnight with no way to get there
The interpreter was booked for twenty minutes
Nobody explained what the test was for
You are moved three times and explain yourself three times
The same patients come back within a week
The GP said six weeks and it has been five months
There is no water and no food after ten
Each page says what the room certified around the claim, with the counts, and can be cited, embedded, or read as JSON.
The merged map
Folded from 3 rooms (all demos).
why
Every group built its own map from its own wall; these are folded into one. The same claim raised in two groups is one item, and each connection shows how many groups found it. Where groups found opposite things, that is published as a conflict.
2 links found by several rooms · 0 contested · 75 links in all.
found by two or more independent rooms one room another room agrees in its own words, or by a path only rooms that do not count a dispute between rooms
The data we report is a year old by the time it is published → We have never once been asked to plan for ten years counted: Why is the emergency department always behind?A decision to admit waits for a consultant round in the morning → Beds are full because nobody can be discharged counted: Why are waits in the emergency department so long?The estate is older than anyone working in it → The incentive is to treat, never to prevent counted: Why is the emergency department always behind?Every part of the system optimises its own budget → Winter money arrives in November for a plan needed in June counted: Why is the emergency department always behind?Every part of the system optimises its own budget → A saving in social care is a cost here and nobody nets it counted: Why is the emergency department always behind?Experienced staff leave and take the workarounds with them → People wait hours in a corridor before anyone sees them counted: Why are waits in the emergency department so long?Experienced staff leave and take the workarounds with them → Two systems hold the same patient under different numbers counted: Why are waits in the emergency department so long?Being frightened makes everything take longer → I did not know a pharmacy could have helped counted: Why does A&E make people wait for hours?The GP said six weeks and it has been five months → The interpreter was booked for twenty minutes counted: Why does A&E make people wait for hours?I did not come sooner because I could not afford the trip → Staff leave faster than we can hire them counted: Why does A&E make people wait for hours?I did not come sooner because I could not afford the trip → I came here because I could not get seen anywhere else counted: Why does A&E make people wait for hours?I did not come sooner because I could not afford the trip → Nobody tells you how long the wait will be counted: Why does A&E make people wait for hours?Imaging closes at six and reopens at eight → A patient waits for one test that takes ten minutes to run counted: Why are waits in the emergency department so long?The interpreter was booked for twenty minutes → Nobody explained what the test was for counted: Why does A&E make people wait for hours?Nobody is paid for the patient who did not need to come → The incentive is to treat, never to prevent counted: Why is the emergency department always behind?A patient waits for one test that takes ten minutes to run → The same patients come back within a week counted: Why are waits in the emergency department so long?People wait hours in a corridor before anyone sees them → Experienced staff leave and take the workarounds with them counted: Why are waits in the emergency department so long?People wait hours in a corridor before anyone sees them → The incentive is to treat, never to prevent counted: Why is the emergency department always behind?A pharmacy could have handled a third of today → Staff leave faster than we can hire them counted: Why are waits in the emergency department so long?The same patients come back within a week → Imaging closes at six and reopens at eight counted: Why are waits in the emergency department so long?Social care and the hospital are funded from different budgets → Two systems hold the same patient under different numbers counted: Why are waits in the emergency department so long?Staff leave faster than we can hire them → Every part of the system optimises its own budget counted: Why is the emergency department always behind?Staff leave faster than we can hire them → Nobody tells you how long the wait will be counted: Why does A&E make people wait for hours?Staff leave faster than we can hire them → A saving in social care is a cost here and nobody nets it counted: Why is the emergency department always behind?A trolley in a different corridor stops the clock → The same patients come back within a week counted: Why are waits in the emergency department so long?A trolley in a different corridor stops the clock → Staff leave faster than we can hire them counted: Why are waits in the emergency department so long?Vacancies are counted as savings in the same month they are a crisis → We are measured on activity, so activity is what we produce counted: Why is the emergency department always behind?Winter money arrives in November for a plan needed in June → Every part of the system optimises its own budget counted: Why is the emergency department always behind?Winter money arrives in November for a plan needed in June → One-year funding buys agency staff, not permanent ones counted: Why is the emergency department always behind?Beds are full because nobody can be discharged → The GP said six weeks and it has been five months counted: Why does A&E make people wait for hours?Beds are full because nobody can be discharged → People wait hours in a corridor before anyone sees them counted: Why is the emergency department always behind?, Why are waits in the emergency department so long?, Why does A&E make people wait for hours?Beds are full because nobody can be discharged → Social care and the hospital are funded from different budgets counted: Why are waits in the emergency department so long?Beds are full because nobody can be discharged → I was sent home at midnight with no way to get there counted: Why does A&E make people wait for hours?The form asks questions I cannot answer about my own body → People wait hours in a corridor before anyone sees them counted: Why does A&E make people wait for hours?The form asks questions I cannot answer about my own body → You are moved three times and explain yourself three times counted: Why does A&E make people wait for hours?The form asks questions I cannot answer about my own body → Nobody explained what the test was for counted: Why does A&E make people wait for hours?I came here because I could not get seen anywhere else → Being frightened makes everything take longer counted: Why does A&E make people wait for hours?I came here because I could not get seen anywhere else → My mother came home with no one to help her stand up counted: Why does A&E make people wait for hours?I have been in this corridor before and nothing changed → Being frightened makes everything take longer counted: Why does A&E make people wait for hours?I have been in this corridor before and nothing changed → I came here because I could not get seen anywhere else counted: Why does A&E make people wait for hours?I have been in this corridor before and nothing changed → Nobody tells you how long the wait will be counted: Why does A&E make people wait for hours?I did not know a pharmacy could have helped → Staff leave faster than we can hire them counted: Why does A&E make people wait for hours?I did not know a pharmacy could have helped → I came here because I could not get seen anywhere else counted: Why does A&E make people wait for hours?I did not know a pharmacy could have helped → My mother came home with no one to help her stand up counted: Why does A&E make people wait for hours?I was sent home at midnight with no way to get there → The same patients come back within a week counted: Why does A&E make people wait for hours?I was sent home at midnight with no way to get there → There is no water and no food after ten counted: Why does A&E make people wait for hours?The incentive is to treat, never to prevent → An improvement takes two years and a chief executive lasts eighteen mo counted: Why is the emergency department always behind?The incentive is to treat, never to prevent → The same patients come back within a week counted: Why is the emergency department always behind?An incident report goes into a system nobody reads back → A patient waits for one test that takes ten minutes to run counted: Why are waits in the emergency department so long?An incident report goes into a system nobody reads back → The people who know the fix are never asked counted: Why are waits in the emergency department so long?Managers are judged on the target too, so nobody questions it → The target changes what we do more than the illness does counted: Why are waits in the emergency department so long?Managers are judged on the target too, so nobody questions it → An incident report goes into a system nobody reads back counted: Why are waits in the emergency department so long?My mother came home with no one to help her stand up → Staff leave faster than we can hire them counted: Why does A&E make people wait for hours?My mother came home with no one to help her stand up → Nobody tells you how long the wait will be counted: Why does A&E make people wait for hours?Nobody has ever asked me what would have kept me away → I have been in this corridor before and nothing changed counted: Why does A&E make people wait for hours?Nobody may discharge at night, so a bed is lost for twelve hours → Beds are full because nobody can be discharged counted: Why are waits in the emergency department so long?Nobody measures whether the patient got better → Nobody may discharge at night, so a bed is lost for twelve hours counted: Why are waits in the emergency department so long?Nobody owns the whole patient journey → People wait hours in a corridor before anyone sees them counted: Why is the emergency department always behind?Nobody tells you how long the wait will be → Being frightened makes everything take longer counted: Why does A&E make people wait for hours?Nobody tells you how long the wait will be → I did not know a pharmacy could have helped counted: Why does A&E make people wait for hours?One-year funding buys agency staff, not permanent ones → Staff leave faster than we can hire them counted: Why is the emergency department always behind?Patients come here because they cannot get an appointment → Experienced staff leave and take the workarounds with them counted: Why are waits in the emergency department so long?Patients come here because they cannot get an appointment → People wait hours in a corridor before anyone sees them counted: Why are waits in the emergency department so long?A saving in social care is a cost here and nobody nets it → Staff leave faster than we can hire them counted: Why is the emergency department always behind?We have had four reorganisations and no more beds → Beds are full because nobody can be discharged counted: Why are waits in the emergency department so long?We report to eleven bodies and none of them to each other → Politics changes the target every election counted: Why is the emergency department always behind?We report to eleven bodies and none of them to each other → Nobody owns the whole patient journey counted: Why is the emergency department always behind?The data we report is a year old by the time it is published raised in: Why is the emergency department always behind?The data we report is ahow many rooms raised this claim1 ROOMA decision to admit waits for a consultant round in the morning raised in: Why are waits in the emergency department so long?A decision to admit waitshow many rooms raised this claim1 ROOMThe estate is older than anyone working in it raised in: Why is the emergency department always behind?The estate is older thanhow many rooms raised this claim1 ROOMI did not come sooner because I could not afford the trip raised in: Why does A&E make people wait for hours?I did not come soonerhow many rooms raised this claim1 ROOMNobody is paid for the patient who did not need to come raised in: Why is the emergency department always behind?Nobody is paid for thehow many rooms raised this claim1 ROOMA pharmacy could have handled a third of today raised in: Why are waits in the emergency department so long?A pharmacy could havehow many rooms raised this claim1 ROOMA trolley in a different corridor stops the clock raised in: Why are waits in the emergency department so long?A trolley in a differenthow many rooms raised this claim1 ROOMVacancies are counted as savings in the same month they are a crisis raised in: Why is the emergency department always behind?Vacancies are counted ashow many rooms raised this claim1 ROOMThe form asks questions I cannot answer about my own body raised in: Why does A&E make people wait for hours?The form asks questions Ihow many rooms raised this claim1 ROOMManagers are judged on the target too, so nobody questions it raised in: Why are waits in the emergency department so long?Managers are judged on thehow many rooms raised this claim1 ROOMNobody has ever asked me what would have kept me away raised in: Why does A&E make people wait for hours?Nobody has ever asked mehow many rooms raised this claim1 ROOMNobody measures whether the patient got better raised in: Why are waits in the emergency department so long?Nobody measures whether thehow many rooms raised this claim1 ROOMPatients come here because they cannot get an appointment raised in: Why are waits in the emergency department so long?, Why does A&E make people wait for hours?Patients come here becauseraised in 2 roomshow many rooms raised this claim2 ROOMSWe have had four reorganisations and no more beds raised in: Why are waits in the emergency department so long?We have had fourhow many rooms raised this claim1 ROOMWe report to eleven bodies and none of them to each other raised in: Why is the emergency department always behind?We report to eleven bodieshow many rooms raised this claim1 ROOMNobody owns the whole patient journey raised in: Why is the emergency department always behind?Nobody owns the wholehow many rooms raised this claim1 ROOMPolitics changes the target every election raised in: Why is the emergency department always behind?Politics changes the targethow many rooms raised this claim1 ROOMNobody may discharge at night, so a bed is lost for twelve hours raised in: Why are waits in the emergency department so long?Nobody may discharge athow many rooms raised this claim1 ROOMI have been in this corridor before and nothing changed raised in: Why does A&E make people wait for hours?I have been in thishow many rooms raised this claim1 ROOMAn incident report goes into a system nobody reads back raised in: Why are waits in the emergency department so long?An incident report goeshow many rooms raised this claim1 ROOMThe target changes what we do more than the illness does raised in: Why are waits in the emergency department so long?The target changes what wehow many rooms raised this claim1 ROOMYou are moved three times and explain yourself three times raised in: Why does A&E make people wait for hours?You are moved three timeshow many rooms raised this claim1 ROOMWe are measured on activity, so activity is what we produce raised in: Why is the emergency department always behind?We are measured onhow many rooms raised this claim1 ROOMWe have never once been asked to plan for ten years raised in: Why is the emergency department always behind?We have never once beenhow many rooms raised this claim1 ROOMThe people who know the fix are never asked raised in: Why are waits in the emergency department so long?The people who know the fixhow many rooms raised this claim1 ROOMBeds are full because nobody can be discharged raised in: Why is the emergency department always behind?, Why are waits in the emergency department so long?, Why does A&E make people wait for hours?Beds are full becauseraised in 3 roomshow many rooms raised this claim3 ROOMSOne-year funding buys agency staff, not permanent ones raised in: Why is the emergency department always behind?One-year funding buyspart of a feedback loop⟳how many rooms raised this claim1 ROOMEvery part of the system optimises its own budget raised in: Why is the emergency department always behind?Every part of the systempart of a feedback loop⟳how many rooms raised this claim1 ROOMMy mother came home with no one to help her stand up raised in: Why does A&E make people wait for hours?My mother came home with nopart of a feedback loop⟳how many rooms raised this claim1 ROOMI came here because I could not get seen anywhere else raised in: Why does A&E make people wait for hours?I came here because I couldpart of a feedback loop⟳how many rooms raised this claim1 ROOMBeing frightened makes everything take longer raised in: Why does A&E make people wait for hours?Being frightened makespart of a feedback loop⟳how many rooms raised this claim1 ROOMNobody tells you how long the wait will be raised in: Why does A&E make people wait for hours?Nobody tells you how longpart of a feedback loop⟳how many rooms raised this claim1 ROOMI did not know a pharmacy could have helped raised in: Why does A&E make people wait for hours?I did not know a pharmacypart of a feedback loop⟳how many rooms raised this claim1 ROOMStaff leave faster than we can hire them raised in: Why is the emergency department always behind?, Why are waits in the emergency department so long?, Why does A&E make people wait for hours?Staff leave faster than wepart of a feedback loop⟳raised in 3 roomshow many rooms raised this claim3 ROOMSA saving in social care is a cost here and nobody nets it raised in: Why is the emergency department always behind?A saving in social care ispart of a feedback loop⟳how many rooms raised this claim1 ROOMWinter money arrives in November for a plan needed in June raised in: Why is the emergency department always behind?Winter money arrives inpart of a feedback loop⟳how many rooms raised this claim1 ROOMI was sent home at midnight with no way to get there raised in: Why does A&E make people wait for hours?I was sent home at midnighthow many rooms raised this claim1 ROOMSocial care and the hospital are funded from different budgets raised in: Why are waits in the emergency department so long?, Why does A&E make people wait for hours?Social care and theraised in 2 roomshow many rooms raised this claim2 ROOMSThe GP said six weeks and it has been five months raised in: Why does A&E make people wait for hours?The GP said six weeks andhow many rooms raised this claim1 ROOMPeople wait hours in a corridor before anyone sees them raised in: Why is the emergency department always behind?, Why are waits in the emergency department so long?, Why does A&E make people wait for hours?People wait hours in apart of a feedback loop⟳raised in 3 roomshow many rooms raised this claim3 ROOMSExperienced staff leave and take the workarounds with them raised in: Why are waits in the emergency department so long?Experienced staff leave andpart of a feedback loop⟳how many rooms raised this claim1 ROOMThere is no water and no food after ten raised in: Why does A&E make people wait for hours?There is no water and nohow many rooms raised this claim1 ROOMThe interpreter was booked for twenty minutes raised in: Why does A&E make people wait for hours?The interpreter was bookedhow many rooms raised this claim1 ROOMTwo systems hold the same patient under different numbers raised in: Why are waits in the emergency department so long?Two systems hold the samehow many rooms raised this claim1 ROOMThe incentive is to treat, never to prevent raised in: Why is the emergency department always behind?The incentive is to treat,how many rooms raised this claim1 ROOMImaging closes at six and reopens at eight raised in: Why are waits in the emergency department so long?Imaging closes at six andpart of a feedback loop⟳how many rooms raised this claim1 ROOMA patient waits for one test that takes ten minutes to run raised in: Why are waits in the emergency department so long?A patient waits for onepart of a feedback loop⟳how many rooms raised this claim1 ROOMThe same patients come back within a week raised in: Why is the emergency department always behind?, Why are waits in the emergency department so long?, Why does A&E make people wait for hours?The same patients come backpart of a feedback loop⟳raised in 3 roomshow many rooms raised this claim3 ROOMSAn improvement takes two years and a chief executive lasts eighteen mo raised in: Why is the emergency department always behind?An improvement takes twohow many rooms raised this claim1 ROOMNobody explained what the test was for raised in: Why does A&E make people wait for hours?Nobody explained what thehow many rooms raised this claim1 ROOM
THE ROOMS IN THIS MAP
Why is the emergency department always behind?settled after another room's map was already readable · 08 Sep 23:00
⚠ demo · up to 4 cards word for word the same as in 2 other rooms here
counts its verdicts weigh on this map — steward trusted by this instance
Why are waits in the emergency department so long?settled while no map on this question could be read · 08 Sep 23:00
demo · stands 1 vouch from its source, trusted steward admin
⚠ demo · up to 4 cards word for word the same as in 2 other rooms here
counts its verdicts weigh on this map — vouched for by the steward of “Why does A&E make people wait for hours?”
Why does A&E make people wait for hours?settled after another room's map was already readable · 08 Sep 23:00
⚠ demo · up to 4 cards word for word the same as in 2 other rooms here
counts its verdicts weigh on this map — steward trusted by this instance
A room counts once someone accountable stands behind it. ● settled before any map was public; ○ after.
As a list — 75 links, graded by how many rooms found each; and 9 claims raised in more than one room
RAISED IN MORE THAN ONE ROOM
◆ People wait hours in a corridor before anyone sees them 3 rooms
◆ Beds are full because nobody can be discharged 3 rooms
◆ Staff leave faster than we can hire them 3 rooms
◆ The same patients come back within a week 3 rooms
◆ There is nowhere else open after six 2 rooms
◆ Patients come here because they cannot get an appointment 2 rooms
◆ Social care and the hospital are funded from different budgets 2 rooms
◆ The specialist on call is covering two sites 2 rooms
◆ Every improvement project ends when its funding does 2 rooms
EVERY LINK · solid and thicker: found by more rooms · dashed grey: one room
Beds are full because nobody can be discharged → People wait hours in a corridor before anyone sees them 3 rooms
People wait hours in a corridor before anyone sees them → The same patients come back within a week 2 rooms
A decision to admit waits for a consultant round in the morning → Beds are full because nobody can be discharged 1 room
A patient waits for one test that takes ten minutes to run → The same patients come back within a week 1 room
A pharmacy could have handled a third of today → Staff leave faster than we can hire them 1 room
A saving in social care is a cost here and nobody nets it → Staff leave faster than we can hire them 1 room
A trolley in a different corridor stops the clock → Staff leave faster than we can hire them 1 room
A trolley in a different corridor stops the clock → The same patients come back within a week 1 room
An incident report goes into a system nobody reads back → A patient waits for one test that takes ten minutes to run 1 room
An incident report goes into a system nobody reads back → The people who know the fix are never asked 1 room
Beds are full because nobody can be discharged → The interpreter was booked for twenty minutes 1 room
Beds are full because nobody can be discharged → The GP said six weeks and it has been five months 1 room
Beds are full because nobody can be discharged → I was sent home at midnight with no way to get there 1 room
Beds are full because nobody can be discharged → Social care and the hospital are funded from different budgets 1 room
Beds are full because nobody can be discharged → Nobody explained what the test was for 1 room
Being frightened makes everything take longer → I did not know a pharmacy could have helped 1 room
Every part of the system optimises its own budget → Winter money arrives in November for a plan needed in June 1 room
Every part of the system optimises its own budget → A saving in social care is a cost here and nobody nets it 1 room
Experienced staff leave and take the workarounds with them → Two systems hold the same patient under different numbers 1 room
Experienced staff leave and take the workarounds with them → People wait hours in a corridor before anyone sees them 1 room
I came here because I could not get seen anywhere else → Being frightened makes everything take longer 1 room
I came here because I could not get seen anywhere else → My mother came home with no one to help her stand up 1 room
I did not come sooner because I could not afford the trip → I came here because I could not get seen anywhere else 1 room
I did not come sooner because I could not afford the trip → Staff leave faster than we can hire them 1 room
I did not come sooner because I could not afford the trip → Nobody tells you how long the wait will be 1 room
I did not know a pharmacy could have helped → I came here because I could not get seen anywhere else 1 room
I did not know a pharmacy could have helped → My mother came home with no one to help her stand up 1 room
I did not know a pharmacy could have helped → Staff leave faster than we can hire them 1 room
I have been in this corridor before and nothing changed → Being frightened makes everything take longer 1 room
I have been in this corridor before and nothing changed → Nobody tells you how long the wait will be 1 room
I have been in this corridor before and nothing changed → I came here because I could not get seen anywhere else 1 room
I was sent home at midnight with no way to get there → The same patients come back within a week 1 room
I was sent home at midnight with no way to get there → There is no water and no food after ten 1 room
Imaging closes at six and reopens at eight → A patient waits for one test that takes ten minutes to run 1 room
Managers are judged on the target too, so nobody questions it → The target changes what we do more than the illness does 1 room
Managers are judged on the target too, so nobody questions it → An incident report goes into a system nobody reads back 1 room
My mother came home with no one to help her stand up → Nobody tells you how long the wait will be 1 room
My mother came home with no one to help her stand up → Staff leave faster than we can hire them 1 room
Nobody has ever asked me what would have kept me away → I have been in this corridor before and nothing changed 1 room
Nobody has ever asked me what would have kept me away → Staff leave faster than we can hire them 1 room
Nobody is paid for the patient who did not need to come → The incentive is to treat, never to prevent 1 room
Nobody is paid for the patient who did not need to come → The same patients come back within a week 1 room
Nobody may discharge at night, so a bed is lost for twelve hours → Beds are full because nobody can be discharged 1 room
Nobody may discharge at night, so a bed is lost for twelve hours → Social care and the hospital are funded from different budgets 1 room
Nobody measures whether the patient got better → Nobody may discharge at night, so a bed is lost for twelve hours 1 room
Nobody owns the whole patient journey → People wait hours in a corridor before anyone sees them 1 room
Nobody tells you how long the wait will be → Being frightened makes everything take longer 1 room
Nobody tells you how long the wait will be → I did not know a pharmacy could have helped 1 room
One-year funding buys agency staff, not permanent ones → Staff leave faster than we can hire them 1 room
Patients come here because they cannot get an appointment → Experienced staff leave and take the workarounds with them 1 room
Patients come here because they cannot get an appointment → People wait hours in a corridor before anyone sees them 1 room
People wait hours in a corridor before anyone sees them → An improvement takes two years and a chief executive lasts eighteen mo 1 room
People wait hours in a corridor before anyone sees them → Experienced staff leave and take the workarounds with them 1 room
People wait hours in a corridor before anyone sees them → The incentive is to treat, never to prevent 1 room
Social care and the hospital are funded from different budgets → Two systems hold the same patient under different numbers 1 room
Staff leave faster than we can hire them → Every part of the system optimises its own budget 1 room
Staff leave faster than we can hire them → A saving in social care is a cost here and nobody nets it 1 room
Staff leave faster than we can hire them → Nobody tells you how long the wait will be 1 room
The GP said six weeks and it has been five months → The interpreter was booked for twenty minutes 1 room
The data we report is a year old by the time it is published → We have never once been asked to plan for ten years 1 room
The estate is older than anyone working in it → The incentive is to treat, never to prevent 1 room
The form asks questions I cannot answer about my own body → Nobody explained what the test was for 1 room
The form asks questions I cannot answer about my own body → You are moved three times and explain yourself three times 1 room
The form asks questions I cannot answer about my own body → People wait hours in a corridor before anyone sees them 1 room
The incentive is to treat, never to prevent → The same patients come back within a week 1 room
The incentive is to treat, never to prevent → An improvement takes two years and a chief executive lasts eighteen mo 1 room
The interpreter was booked for twenty minutes → Nobody explained what the test was for 1 room
The same patients come back within a week → Imaging closes at six and reopens at eight 1 room
Vacancies are counted as savings in the same month they are a crisis → We are measured on activity, so activity is what we produce 1 room
We have had four reorganisations and no more beds → Beds are full because nobody can be discharged 1 room
We report to eleven bodies and none of them to each other → The same patients come back within a week 1 room
We report to eleven bodies and none of them to each other → Nobody owns the whole patient journey 1 room
We report to eleven bodies and none of them to each other → Politics changes the target every election 1 room
Winter money arrives in November for a plan needed in June → Every part of the system optimises its own budget 1 room
Winter money arrives in November for a plan needed in June → One-year funding buys agency staff, not permanent ones 1 room
Connections several groups found (2 of 75)
Beds are full because nobody can be discharged→People wait hours in a corridor before anyone sees them3 groups
People wait hours in a corridor before anyone sees them→The same patients come back within a week2 groups