True Causes
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Why are deliveries late?
The handheld takes four seconds to confirm, so people batch their scans
a walkthrough with stand-ins — a demonstration, not a finding · root cause · sealed
It significantly influences
Targets reward speed over accuracy
certified · 13 yes · 2 no
Judged not to be linked
We spend more time fixing errors than we would preventing them
judged not to · 1 yes · 13 no · 1 abstained
Schedules change too late to adapt
judged not to · 2 yes · 13 no
Fixes are patched locally and never shared
judged not to · 2 yes · 12 no · 1 abstained
The best pickers are moved to whatever is late, so nobody learns a zone
judged not to · 2 yes · 12 no · 1 abstained
The pick list order does not match the aisle order
judged not to · 0 yes · 14 no · 1 abstained
The forecast is made by people who never see a peak
judged not to · 2 yes · 13 no
Nobody checks a pallet before it is wrapped
judged not to · 0 yes · 15 no
Data lives in three systems that disagree
judged not to · 1 yes · 13 no · 1 abstained
We spend more time fixing errors than we would preventing them
judged not to · 0 yes · 15 no
Schedules change too late to adapt
judged not to · 1 yes · 13 no · 1 abstained
Fixes are patched locally and never shared
judged not to · 2 yes · 11 no · 2 abstained
The best pickers are moved to whatever is late, so nobody learns a zone
judged not to · 3 yes · 11 no · 1 abstained
The pick list order does not match the aisle order
judged not to · 1 yes · 12 no · 2 abstained
Targets reward speed over accuracy
judged not to · 3 yes · 12 no
The forecast is made by people who never see a peak
judged not to · 3 yes · 10 no · 2 abstained
Nobody checks a pallet before it is wrapped
judged not to · 3 yes · 10 no · 2 abstained
Data lives in three systems that disagree
judged not to · 2 yes · 13 no
A group’s judgement, not a measurement. Demo room. On the atlas.
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Link: https://truecauses.org/c/a0141f0/5a998e0-handheld-takes-confirm-people-batch
As data: https://truecauses.org/c/a0141f0/5a998e0.json