True Causes.

Free online deliberation platform · root cause analysis for groups, teams and communities

Find di root cause of problem wey dey come back again and again, togeda.

Ask di pipo wey dey live with am. Each one go write down di causes wey e see; den di group go judge, one pair at a time, which cause dey drive which. You go get map of root causes — no be vote on symptoms — and list of wetin to change wey nobodi fit wave away.

Start dialogue — free Waka through one in five minutes

You don already decide? Look di maps wey don finish for open questions →

One room, one question: why deliveries dey late?map wey don finish
ROOT CAUSE WETIN PIPO DEY FEEL No supervisor for night 0 VOTES Paperworkcheck am late 4 VOTES Radio dey forwrong channel 2 VOTES Scanner deylog out evri hour 5 VOTES Deliveriesdey late 11 VOTES · DI MOST
Di card wey get di most votes na wia evri arrow dey end. Di cause wey e stand on no get any vote at all. Vote dey find wetin dey pain; map dey find wetin to fix.
75%Three quarters of di pipo wey dem ask certify evri link for di map, one pair at a time.
E dey stay, nobodi dey average amWia group divide, di map go tok am. Nobodi dey smooth anytin into majority.
12 to 60,000Room dey divide into groups of about fifteen; rooms for one question dey fold enter one map.
50 yearsDi method, wey dem don publish and test since Warfield. True Causes dey run Structured Democratic Dialogue online, for any size.

How e dey work

Three tins wey pipo dey do, one tin wey you go get. Pipo dey take part from dia phones, few minutes at a time, with facilitator or without.

Routes too long Scanner dey log out Paperwork check late Radio wrong channel Deliveries dey late No supervisor for ni

Ask

Open room, send di link. Evribodi go write di causes wey dem see for dia own cards, bifor dem see anybodi else own. No names for di cards.

About ten minutes each
Dis one dey make dat one worse? No supervisor for night Paperwork check am late Yes No 11 out of 15 · NA LINK

Judge

Evribodi dey answer one short question at a time: dis cause dey make dat one worse? Link dey go di map only wen three quarters tok yes. Divide dey stay as divide.

Few hours in all, at your own pace
No supervisor Paperwork late Radio wrong Late ACTIONS Night lead for each shift e dey reduce di root

Map, den act

Root causes for left, wetin pipo dey feel for right, dem mark di arguments. Den di group go propose actions and judge each one against each root — no be wish list.

Na your own to keep, cite and embed

Root causes na di default. Di same method dey also map future wey we want, actions, steps one by one, claims and reasons, evidence, options to weigh, and priorities.

How e dey work, in full: di seven stages, di rules and di evidence →

Who dey use am

Di same rooms and di same rules, anywia wey plenti pipo share one problem and nobodi own am.

Cities and citizens’ assemblies

Plenti neighbourhood rooms for one question, and one map of causes for di council, with evri link for di record.

Civic deliberation →

Organisations and teams

Incident reviews, patient safety, failures wey dey come back again and again: na di pipo wey dey see di problem dey map am, no be one analyst.

Incident investigation →

Campaigns and communities

From wetin evribodi dey vex about reach demands with di causes wey dey behind dem, wey group fit count and come back for.

For organisers →

One question, any number of rooms

Room dey divide into groups of about fifteen, each one with im own wall. Any number of rooms fit take up di same question, and dia maps dey fold enter one wey dey show how many groups find each link. Nobodi need manage am.

How rooms dey join federation without anybodi to manage dem. Dem publish one question. Rooms dey open demself to one email domain, so confirmed address na di only key. Hundreds of rooms of up to one hundred pipo dey run di same question, each one dey divide im wall into groups of fifteen. Dia maps dey fold enter one, wey dey show how many members join with address and how many dem invite.
Sixty thousand pipo, nobodi dey manage am: dem publish di question, email domain na di door, and di pipo of one place dey open im room by demself.

How e dey work for big size →

Bring question wey pipo don argue about for too long.

One group fit run di whole tin in few hours of real work, spread as e like. You go finish with map, list of roots, record of wetin dem no fit gree on, and evri connection wey dey show how dem settle am — document wey go last pass di meeting, di campaign and di pipo wey run am.

Start dialogue — free First waka through one